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Training Catalog

The COS Training Resource Center offers a variety of trainings to fill the needs of your workforce. Please browse our catalog below to find out more about the trainings we could offer and customize for you.

If you are interested in a training that you do not see, please don’t hesitate to contact us. We develop many trainings based on the demand of our regional workforce.

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Soft Skills & Leadership
Civility in the Workplace
Civility in the Workplace-image
Details
This course explores the concept of workplace civility as the foundation for a respectful and professional environment. Participants will define civility, understanding it, and examine its critical role in fostering positive workplace relationships. The curriculum delves into the impacts of civility on morale, productivity, retention, and employee well-being, contrasting the characteristics of civil versus uncivil behaviors. Through discussions on the principles of respect, empathy, courtesy, and accountability, attendees will learn how civility supports diversity, inclusion, and ethical communication. The program also highlights strategies to promote civility, address uncivil behavior, and resolve conflicts effectively, equipping participants with the tools to enhance collaboration, trust, and overall workplace satisfaction.

Topics Covered

  • Introduction to Workplace Civility
  • The Foundations of Civility
  • Benefits of Civility in the Workplace
  • Identifying Uncivil Behavior
  • Strategies to Promote Civility
  • Conflict Resolution and De-escalation
  • Case Studies and Role-Playing Activities
  • Measuring Civility in the Workplace
This class is interactive, as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Soft Skills for Healthcare Heroes
Soft Skills for Healthcare Heroes-image
Details
The Soft Skills for Healthcare Heroes training will provide healthcare professionals, at various levels, with the soft skills needed to effectively manage themselves and their surroundings, communicate and collaborate with colleagues, manage conflict, and ultimately provide patients with the best care possible. The ability to effectively do your job as a healthcare worker, while balancing your personal stress level and showing empathy to patients can be a challenge to say the least. Employees’ lack of soft skills at work is the #1 problem plaguing today’s workforce and the added pressures healthcare workers face makes it all the more difficult to achieve soft skill success at work. No matter the age, technical skill, or level of your employees, all can benefit from this training and set your company on the road to success. For too long, interpersonal abilities have taken a back seat to technical skills and healthcare organizations have been obligated to hire candidates who may have the technical skills needed but perhaps lack the interpersonal skills that will ultimately make them successful and set the workplace apart. When the organizations’ culture suffers, a hefty price is paid to efficiency,  reduced patient satisfaction, and low company morale. Healthcare workers are the brilliant heroes we all count on when our health is at risk – invest in your heroes today by giving them the tools to be even more valuable and productive team members. Training Outline:
  • Emotional Intelligence: Knowing Yourself
  • Emotional Intelligence: Social Awareness
  • Communication
  • Problem Solving
  • Conflict Management
  • Self Management
  • Ethics
  • Empathy and Compassion
  “I really enjoyed interactions and hearing and learning other peoples perspectives on different topics” – Brendan, previous trainee This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Other Soft Skills Training
Other Soft Skills Training-image
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  • Analysis & Solution Mindset
  • Adaptability
  • Anger Management
  • Archiving and Record Management
  • Assertiveness and Self Confidence
  • Attention Management
  • Attitude
  • Authentic Leadership
  • Basic Bookkeeping
  • Being a like-able Boss
  • Budgets and Financial Reports
  • Business Writing
  • Coaching and Mentoring
  • Collaboration
  • Communication
  • Conflict Management
  • Creative Problem Solving
  • Critical Thinking
  • Customer Service
  • Decision Making
  • Developing New Managers
  • Digital Fluency
  • Diversity & Inclusion
  • Emotional Intelligence
  • Empathy
  • Employee Engagement
  • Employee Motivation
  • Executive and Personal Assistants
  • Facilitation Skills
  • Generational Diversity
  • Goal Setting and Getting Things Done
  • Improving Mindfulness
  • Improving Self Awareness
  • Increasing Happiness
  • Integrity & Ethics
  • Interpersonal Skills
  • Leadership Essentials
  • Managing Change
  • Managing Personalities
  • Managing Workplace Anxiety
  • Middle Manager – Managing Up and Down in an Organization
  • Meeting Management
  • Motivating People
  • Negotiation Skills
  • Office Politics for Managers
  • Organizational Skills
  • Performance Management
  • Problem Solving
  • Personal Productivity
  • Public Speaking
  • Resiliency
  • Self-Awareness
  • Social Intelligence
  • Stress Management
  • Supply Chain Management
  • Taking Initiative
  • Team Building
  • Time Management
  • Values & Ethics
  • Workplace Diversity
  • Work – Life Balance
All classes are designed in a 3 hour format and are interactive as well as discussion orientated.  Each is fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Entrepreneurial Mindset
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This course will train you how to identify problems in our everyday lives and how to get creative with solutions that can turn into potential business ideas. In addition, you will learn about important financial lessons for running a business and how to test products out in targeted markets. You will also master the skills for elevator-pitching and develop confidence in public-speaking when selling your product to people. Whether your foot is in the business world already or inching closer to the door, anyone may take this course regardless of skill level or background knowledge.

Training Outline:
  • Problem-Solving & Finding Solutions
  • Idea Development for Your Product
  • Learning & Testing Products Into Markets
  • Finances & Money Basics
  • Marketing & Elevator Pitching
  • Strategies for Business Success
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Generational Diversity
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Studies show that a generationally-diverse workforce is a successful workforce. This training teaches the skills needed to reject common stereotypes associated with different generations and replace them with a deep understanding of why those who grew up in different times may hold the perspectives and values they do. Use these skills to increase engagement, innovation, and ultimately lead to great success.

Our 4-hours training can help teams significantly improve communication and prevent conflict which improves productivity and performance!

Training Outline:
  • Defining different generations
  • Common characteristics of different generations
  • Events that defined each generation
  • Future trends in the workplace
  • Respecting each generation
  • Challenges when working with cross-generational teams
  • Tips and tricks on finding common ground
  “Thank you! I learned plenty about the generational differences that inform behavior and psyche. It is important to understand these differences to be able to deal with students and colleagues from the same platform!” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Emotional Intelligence
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Researchers and business experts agree that people with high emotional intelligence (EI) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and they’re held in the highest regard by their bosses, peers, co-workers and others. In this powerful training you’ll learn why EI is far more than just a handy set of “people skills” and why many executives feel it’s the one skill you must have to be successful in today’s workplace! Training Outline:
  • Why EI is essential for success
  • In depth review of the 4 domains of Emotional Intelligence
    • Self awareness
    • Self management
    • Social awareness
    • Relationship management
  • Identify areas of strength and weakness
  • Why and how we react to stressors
  • Identifying triggers
  • Practical activities and exercises to improve Emotional Intelligence
Benefits of Learning EI:
  • Decreased occupational stress
  • Increased team performance
  • Improved decision making
  • Increased leadership ability
  • Increased personal well-being
  • Reduced staff turnover
  • Increased personal Well-being
  “Good class & helpful to bring self awareness to one self. Also gives you more ideas on how to listen to others & implement new practices in the field.” – John Paul, previous trainee “We had an amazing instructor. I will be taking a lot of the tools I learned in class to my daily life.” – Cristina, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Mentoring & Coaching for Success
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From Yoda to Luke Skywalker or Albus Dumbledore to Harry Potter, it’s clear that behind every successful mentee is a wise and formidable mentor that can help guide and advise the mentee with important life and career decisions. But what does it take to become that wise mentor? Or what should a new mentee expect from a growing mentorship? How do you even start a mentorship or coach others for success in your life or workplace? Look no further! Take this valuable 8-hour training filled with interactive activities and dynamic discussions to learn the roles of a mentor and mentee, and what coaching for success looks like in your every day life. Whether you make an impact on someone’s career path or life as a mentor or have someone to look up to for knowledge or advice as a mentee, this path will be a rewarding one for you! Training Outline: Mentoring
    • Establishing Expectations
    • Active Listening
    • Setting Personal Goals
    • Developing A Personal Plan
    • Identifying Gaps
    • Asking Better Questions
    • Evaluating Progress
 Coaching For Success
    • 4 Types of Coaching Methods
    • Building & Establishing Trust
    • Guidelines for Feedback
    • Tips for Success
  “The knowledge gained in the course will be used for years to come. The class was great and I would recommend to everyone.” – Kayla, previous trainee “Gave me a better understanding on how to layout my plans to achieve my long term goals. Thank you!” – Mari, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Managing Personalities
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It’s a given – not everyone on your team is going to have the same work style and clash happens. One person may like to talk things out while another prefers to create a checklist alone. Half the team wants a quick decision, while the other half needs time to consider all their options first. Good, bad or neutral, these behavior styles shape how your employees see the world, communicate with each other and prioritize activities. In the office, the inherent friction of people with a room of differing behaviors can produce significant problems. We use colors — Orange, Gold, Green and Blue — to differentiate the four central primary personality types. In this fun, interactive and insightful personality-identification system. We teach people how to identify and recognize different personalities, and better understand themselves and others. Experience transformative change by learning to:
  • Understand and appreciate characteristics of self and others
  • Recognize own and others’ values, joys and strengths
  • Reduce potential conflict, frustration and stress
  • Deepen relationships and create a more harmonious environment
  • Enhance communication skills
  • Work better together
  • Increase employee involvement and engagement
  • Improve employee attitudes and opinions
  • Enhance overall communication
  • Nurture employee work environment
Our training can help teams significantly improve communication and prevent conflict which improves productivity and performance!   “The Managing Personalities Training was a lot of fun. I enjoyed getting to know myself more, and also the differing personalities of my coworkers. I’m able to better understand now that some of the conflicts that come up with the people I see every day at work are due to differences in personality – and that it’s actually a good thing to have multiple personality-types in the office. I definitely recommend doing this training alongside other coworkers from your office/organization. Thank you, Training Resource Center, for your helpful contribution to the effectiveness and an increased sense of teamwork among the people in our office.” – Kyle, previous trainee.   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Supervisory Academy
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It has been said that “Adults don’t need to be taught so much as they need to be reminded”. The process of becoming more aware of how you interact with others and why that style is or is not effective is one of the key objectives of this academy and is a foundational skill of becoming an effective supervisor and leader. This training will be your opportunity to practice new skills and make them the new norm for your work as a supervisor or potential supervisor. You are (or have been) embarking upon one of the greatest challenges you will ever make in your professional life. In short, you have been put in a leadership position. The Supervisory Academy will help you understand how to be an effective Supervisor in your leadership role. You will learn how to deal with the daily trials you face as you navigate your position. You will also learn how to recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization. As you partake in this academy, you will begin to recognize and appreciate the strengths in your employees and learn how to develop and condition those strengths to better your organization. This training is an interactive, facilitator-led process that requires active participation by the participants. You will have the opportunity to share your experiences as a supervisor/leader and will get to hear the perspective of the other participants. Training Outline:
  • Fundamentals of Supervision
  • Understanding Personalities
  • Communication Concepts
  • Communication Skills
  • Navigating Conflict
  • Cultural & Generational Diversity
  • Teamwork & Coaching
  • Motivating People
  • Delegating & Managing Change
  • Decision Making & Problem Solving
  • Organizational Skills & Time Management
  • Putting it All Together with Attitude
  “I really enjoyed my time in this training, learned a lot, and will definitely use it to further my career. I just want to thank the trainer for his time, experience he shared, and for such an informative class.” – Carlos, previous trainee “I really enjoyed this class. It was so helpful and helped me a lot to know myself on things that I wasn’t aware of. I learned how to be more confident on speaking in front of more people.” – Christian, previous trainee “Thanks for a great class! It reminded me of some skills I haven’t been using as a manager, and I also picked up some new ones to try out with my team. Your training is super helpful for becoming a better manager” – Regina, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
DDI Training
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The success of a leadership development program depends on how leaders change afterward. Do they act differently? Do they have better conversations? Are their teams more engaged?

Partnering with the COS Training Resource Center, DDI’s Interaction Management® is a leadership development program built on science and measurement. And it’s proven to help managers think, act, and lead differently on the job.

DDI is a global leadership consulting firm celebrating 50 years of helping organizations hire, promote, and develop exceptional leaders. From first-time managers to C-suite executives, DDI and TRC’s commitment is to be by your side to help you make every moment of leadership count.

Our passion is to help leaders grow and deliver impact for a better future – for your company, for themselves, for their families, and for their communities. We do this at every level of the organization, from helping you recognize the first signs of leadership potential to putting your next CEO in place.

Two of our most recommended DDI trainings:
  1. Leading Self, Teams, and Results (approximately 17-20 hours but can be customized)
Leaders are the biggest driver of employee engagement. Help leaders make their teams feel valued, respected, and empowered. With the skills to create an inclusive environment and build trust, leaders can increase engagement levels and boost retention rates and business results.
  1. Core 480: Leadership Essentials (approximately11-13 hours but can be customized)
Build the essential skills that every leader needs to be successful in their everyday interactions. With only 480 minutes in each workday, leaders need the essential interpersonal skills to communicate with and coach their teams to success. The Core 480: Leadership Essentials program is a blended learning experience that builds a strong foundation for your managers.
Course Listing: (Click here to view all available courses. Contact Us to schedule!)
  • Accelerating Business Decisions
  • Addressing Poor Performance
  • Advanced Coaching
  • Building and Sustaining Trust
  • Coaching: Move People Forward
  • Coaching for Peak Performance
  • Communicating for Leadership Success
  • Communicating with Impact
  • Communication: Connect Through Conversations
  • Conversations to Inspire Performance
  • Creating an Inclusive Environment
  • Delegating with Purpose
  • Delegation: Engage and Empower People
  • Developing Yourself and Others
  • Driving Change
  • Embracing Change
  • Engaging and Retaining Talent
  • Executing Strategy at the Front Line
  • Fostering Innovation
  • High-Impact Feedback and Listening
  • Interaction Essentials
  • SM for Leaders
  • Leading Meetings: Use Time Effectively
  • Leading Self: Turn Awareness into Impact
  • Leading Virtually
  • Making High-Quality Decisions
  • Making Sense of Business: A Simulation
  • Maximizing Team Performance
  • Navigating Beyond Conflict
  • Networking for Enhanced Collaboration
  • Planning and Managing Resources
  • Reinforcing Leadership Development
  • Resolving Workplace Conflict
  • Setting Goals and Reviewing Results
  • Strategies for Influencing Others
  • Strengthening Your Partnerships
  • Taking the HEAT
  • Valuing Differences
  • Working as a High-Performing Team
  • Your Leadership Journey

These classes are interactive as well as discussion orientated. They are designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.

Questions? Please contact us at 559.688.3130 or [email protected]

Essential Workplace Skills
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Are you seeing a  “soft skills gap?”  It’s not uncommon in today’s workforce.  The ability to effectively communicate, problem-solve, collaborate and organize—are becoming more and more important for success as the workplace evolves socially and technologically.  In fact, employees lacking is soft skills is the #1 problem in todays workforce.  Forbes sites the skills we have included in our Essential Workplace Skills training as the Top Soft Skills needed for 2019. No matter the age, technical skill, or level of your employees, all can benefit from Essential Workplace Skills training and set your company on the road to success.  For too long,  interpersonal abilities have taken a back seat to technical skills and organizations have been obliged to hire many candidates who fall too short on interpersonal abilities; which has come at a hefty toll to production,  reduced customer satisfaction, and low company morale.  Not anymore!  COS training Resource Center has joined with Tulare Country Workforce Investment Board to offer eight 3 hour training sessions designed to provide your staff with tools to be more even more valuable and productive team members. Which will pave the road to your companies success! Training Outline:
  • Effective Teams
  • Communication Skills
  • Internal Customer Service
  • Employee Attitude
  • Conflict Management
  • Stress Management
  • Time Management
  • Values & Ethics Awareness
  “Andrea was very positive and did a great job. I really liked that she provided many real life examples and scenarios. She was very knowledgeable and positive. I really enjoyed this class and I look forward to using this knowledge.” – Maria, previous trainee “Thank you for this training. It was extremely beneficial for me. I will be applying a lot of what I learned at work and with personal life. Thank you.” – Liliana, previous trainee  
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Leadership Academy
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Details

Awaken the Leader in You!

Not every great leader is born. Great leaders are made. This course is designed for seasoned managers who want to gain new insights and inspiration to take them beyond being just “a boss” and enable them to leave their mark as a great Leader. This academy is primarily for those in management positions who want to elevate their performance and take their skills to the next level. However, it would also be beneficial for high potential leads and new managers who are ready to focus on building their leadership skills. Learn how to influence others and be the leader your employees trust, admire and want to follow.
Training Outline:
Leadership Essentials This class will help prepare new and emerging leaders to succeed by defining the roles, functions and responsibilities of great leaders. Learn how to delegate effectively, coach your employees and manage change in your organization. Managing Personalities We each have an array of personality qualities captured in our own unique color spectrum. Uncover your personality traits and the team you manage so that you can foster an environment of understanding and collaboration. Employee Engagement Learn the difference between engaged, disengaged, and actively disengaged employees and how they impact the workplace. Learn ways to engage employees as well as strategies to implement to help keep employees engaged. Learn how to re-engage disengaged employees. Emotional Intelligence This workshop will reveal the competencies of EQ and guide you through specific activities to increase your proficiency in each competency. Topics include better work environment, happier and more loyal employees and customers, stronger bottom line, good people / relationship skills, and increased fulfillment and success in life. Generational Diversity With several generations in the workplace, it’s more important than ever to understand how to work across generations successfully. This training will help participants to better understand the generational personality of each group and gain knowledge on how to work productively as a team. Integrity & Ethics Ethical behavior affects what happens in the workplace. This training provides the opportunity to evaluate ethical behavior and what’s appropriate and what’s not. A 3-step method is introduced to help participants in recognizing ethical behavior. Authentic Leadership This training is designed to help leaders recognize their own strengths and learn how to invest in the strengths of those they lead. Participants will learn what followers look for in a leader and will focus on the importance of authenticity.  
“Enjoyed the class and learned a lot. The section on understanding the generation gap was very helpful since our workforce is getting younger. Thank you!” – Previous trainee “Great class! Rhonda is a great presenter and made it interesting and easy to engage. Makes me want to go back to school and finish.” – Sandra, previous trainee  
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Customer Service Academy
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This course is designed to provide the participant with certain key skills and attitudes in order to effectively provide quality customer service. Participants will identify and define what quality customer service is and will discuss the differences between the public and private sector. The participants will be introduced to the most important qualities that Americans desire in customer service. Topics will also include understanding and exceeding customer expectations, and how to deal with unrealistic expectations. Participants will identify and discuss how “red tape” can affect the level of service provided in the public sector and how to focus on what we can do instead of what we can’t do to serve the customer. Training Outline:
  • Introduction to Customer Service
  • Communication in the Workplace
  • Team Building
  • Attitude in the Workplace
  • Values and Ethics
  • Stress Management
  • Time management
  • Conflict Resolution
  • Decision Making and Problem Solving
  • Managing Organizational Change
  “Trainer is excellent. I usually don’t enjoy activities done during trainings but these were very fun and informative” – Previous trainee “Andrea did an excellent job making the training relevant to our jobs. It was a pleasure attending her class.” – Edith, previous trainee  
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Dealing with Rumors, Gossip & Half-Truths
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When gossip permeates the workplace, everyone suffers. Every manager wants their work team to get along, but rumors and gossip sometimes spread when people come together. This contributes to an unfriendly or downright hostile work environment. The good news is, techniques to suppress gossip can be learned and incorporated into the culture of any organization. Training Outline:
  1. Introduction – Dealing with Rumors, Gossip, and Half – Truths
    1. Damaging Effects of Gossip
    2. Civility in the Workplace
  2. Stopping Gossip With the Truth
    1. Reinforce the Truth with Facts
    2. Deal with it Swiftly
    3. Do Not Participate
  3. Case Studies
  4. The Gossiper
  5. Video: Feathers – The Sermon of Fr. Flynn
  6. Closing – Gossip Hits Home
  “Great class and teacher. Really enjoyed and have a lot to take back in work and home life as well.” – Jenn, previous trainee “Very good course. The trainer did an excellent job presenting and applied knowledgeable information.” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: Gossip & Rumors
  • Questions? Please contact us at 559.688.3130 or [email protected]
Food Safety
Good Manufacturing Practices (cGMP)
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Following Current Good Manufacturing Practices (cGMPs) supports the safe manufacturing of food. Current GMPs (cGMPs) provide the conditions for the safe production of high quality food by providing basic norms in sanitation, environment and production. This cGMPs course will review and explain this regulation (21 CFR 117) and cover the following:  Personnel, facility and grounds, plant equipment, sanitary operations, facility sanitation, and production and process controls during the production of food, as well as warehouse and distribution. The course will also provide examples and strategies for compliance with 21 CFR 117. Learning objectives
  • Identify hazards and evaluate risks during food processing
  • Define CGMPs and explain how they are part of a Food Safety Plan
  • Understand the role that employees play in producing safe food using CGMPs
  • Recognize the importance of documenting CGMPs
  • Know how to follow other programs (SOPs) to document and support CGMPs
  • Understand the importance of CGMPs and product traceability
  • Define and describe HACCP and explain why CGMPs are part of a Pre-requisite program
  This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: GMPs
  • Questions? Please contact us at 559.688.3130 or [email protected]
Preventative Controls for Animal Foods
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The Current Good Manufacturing Practice, Hazard Analysis, and Risk-based Preventive Controls for Animal Food regulation (referred to as the Preventive Controls for Animal Food regulation) is intended to ensure safe manufacturing/processing, packing, and holding of food products for animal consumption in the United States. This course is held for three days with 8-hours each day and 4-hours on the last day.

Training Outline:
  • Regulatory Overview and Introduction to the Rule & Exercise
  • Current Good Manufacturing Practices
  • Animal Food Safety Hazards & Exercise
  • Overview of Food Safety Plan & Exercise
  • Hazard Analysis and Preventive Controls Determination & Exercise
  • Required Preventive Control Management Components
  • Process Preventive Controls & Exercise
  • Sanitation Preventive Controls & Exercise
  • Supply Chain Applied Controls & Exercise
  • Recall Plan & Exercise
  “The instructor was very knowledge and professional of the subject.” – Alberto, previous trainee “The impact of this course will be improved inspection rates and compliance.” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Preventative Controls for Human Foods (PCQI)
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The Preventive Controls for Human Food regulation is intended to ensure safe manufacturing / processing, packing and holding of food products for human consumption in the United States. This 2.5 day course is intended to ensure safe manufacturing / processing, packing and holding of food products for human consumption in the United States.

Training Outline:
  • Introduction to Course
  • Food Safety Plan Overview
  • Good Manufacturing Practices and Other Prerequisite Programs
  • Biological Food Safety Hazards
  • Chemical, Physical, and Economically Motivated Food Safety Hazards Preliminary Steps in Developing a Food Safety Plan
  • Hazard Analysis and Preventive Controls Determination
  • Process Preventive Controls
  • Food Allergen Preventive Controls
  • Sanitation Preventive Controls
  • Supply Chain Preventive Controls
  • Verification and Validation Procedures
  • Record-keeping Procedures
  • Recall Plan
  • Regulation Overview—cGMP and Hazard Analysis and Risk Based
  “Great instructor. Very interactive & very informative. Team activity works great. Enjoyed the industry knowledge from other people in the same industry. Perfect size class – didn’t feel that I wasn’t heard. Will look to have Ed as an instructor again. Thanks.” – Mike, previous trainee “Great course. Lots of real life examples that correlated to the information.” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Internal Auditor
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This interactive course provides a comprehensive introduction to internal auditing that can be applied to any food safety scheme or quality management system standard such as FSMA (Food Safety Modernization Act) and ISO 9001, as well as GFSI standards such as SQF, Global GAP and BRC.

Participants will learn how to plan, prepare, perform, report, follow up and close an audit. It is ideal for individuals planning to do internal audits, supplier audits and people who want to understand the audit process.

Training Outline:

  • Auditing concepts
  • Auditor selection
  • Audit planning
  • Audit preparation
  • Conducting the audit
  • Collecting audit evidence
  • Identifying and writing non-compliances
  • Reporting results
  • Follow-up and corrective action
  “I took this course as a refresher. The instructor was very knowledgeable, helpful, and approachable. I’m so glad I was able to participate and gain a better understanding of the importance of conducting internal audits and I will be applying those methods especially the traits of becoming an effective auditor.” – Edna, previous trainee “I really enjoyed this class, I thought the handouts were awesome and taught me what I can improve on.” – Nancy, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Good Agricultural Practices (GAP)
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This FSMA-related training is critically important for Individuals working in Agriculture, as well as those in the Food Processing industry. With the increasing demand of food safety in food processing and packaging operations, it is crucial to determine how to develop and maintain an effective Food Safety Program.

This class will help verify that your produce is produced, packaged, handled and stored as safely as possible to minimize risks of microbial hazards and cross contamination. It will also help food safety practitioners understand the necessary components of a functional program and learn methods that ensure practical Good Agricultural Practices.

  “Was very pleased with the course, instructor had very much knowledge. Thank you!” – Marco, previous trainee “Great instructor who is very knowledgeable in the course and is very interactive with individuals to keep them engaged.” – Vong, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: GAP
  • Questions? Please contact us at 559.688.3130 or [email protected]
Foreign Supplier Verification Program (FSVP)
Foreign Supplier Verification Program (FSVP)-image
Details

New Food Safety Modernization Act (FSMA) regulations require that importers must have a program in place to verify that their foreign suppliers are producing food in a manner that provides the same level of public health protection as the preventive controls or produce safety regulations, as appropriate, and to ensure that the supplier’s food is not adulterated and is not misbranded with respect to allergen labeling.

Training Outline:
  • Introduction to the FSVP
  • The FSVP Process
  • Preventive Controls and Produce Safety Session
  • Hazard Analysis
  • Evaluation and Approval of Foreign Supplier
  • Foreign Supplier Verification
  • Reevaluation Foreign Supplier Performance
  • Importer Identification
  • Importance of Records
  • FDA Oversight
  “Highly recommend. This is the second food safety class I have taken in person with the COS TRC and I am very satisfied.” – Francisco, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: FSVP
  • Questions? Please contact us at 559.688.3130 or [email protected]
Produce Safety Rule Grower training
Produce Safety Rule Grower training-image
Details
The Food Safety Modernization Act (FSMA) has established the Produce Safety Rule, which forms, for the first time, science-based minimum standards for the safe growing, harvesting, packing, and holding of fruits and vegetables grown for human consumption. Who should attend the grower training? Fruit and vegetable growers and others interested in learning about produce safety, the Food Safety Modernization Act (FSMA) Produce Safety Rule, Good Agricultural Practices (GAPs), and co-management of natural resources and food safety.  The PSA Grower Training Course is one way to satisfy the FSMA Produce Safety Rule requirement outlined in §112.22(c) that requires ‘At least one supervisor or responsible party for your farm must have successfully completed food safety training at least equivalent to that received under standardized curriculum recognized as adequate by the Food and Drug Administration.’ The trainer will cover content contained in these seven modules:
  • Introduction to Produce Safety
  • Worker Health, Hygiene, and Training
  • Soil Amendments
  • Wildlife, Domesticated Animals, and Land Use
  • Agricultural Water (Part I: Production Water; Part II: Postharvest Water)
  • Postharvest Handling and Sanitation
  • How to Develop a Farm Food Safety Plan
In addition to learning about produce safety best practices, key parts of the FSMA Produce Safety Rule requirements are outlined within each module. There will be time for questions and discussion, so participants should come prepared to share their experiences and produce safety questions.   “Everything that was taught in this class I had already heard, but the fact that there was so much detail and passion in the subject was just outstanding. I gained much more information just by revisiting all the information.” – Ernesto, previous trainee “Excellent instructors, provided us very clear information and concepts of produce safety rules.” – Teresa, previous trainee “Ed was a phenomenal instructor. It is obvious he is very passionate and enjoys his area of work. In general, COS does a wonderful job choosing instructors.” – Carlos, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
HACCP
HACCP-image
Details
HACCP is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product. HACCP is designed for use in all segments of the food industry from growing, harvesting, processing, manufacturing, distributing, and merchandising to preparing food for consumption. Prerequisite programs such as current Good Manufacturing Practices (cGMPs) are an essential foundation for the development and implementation of successful HACCP plans. Food safety systems based on the HACCP principles have been successfully applied in food processing plants, retail food stores, and food service operations. The seven principles of HACCP have been universally accepted by government agencies, trade associations and the food industry around the world. Participants will learn how to identify food safety hazards, establish control measures, limits and monitoring procedures, write and update a HACCP plan, document and verify results and to prepare for audits. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. This class is accredited by the International HACCP Alliance.​ Training Outline:
  • Introduction to HACCP
  • Pre-Requisite Programs
  • Hazard Identification
  • Preliminary Steps
  • Hazard Analysis
  • Critical Control Points
  • Critical Limits
  • Monitoring
  • Corrective Action
  • Verification ad Validation
  • Recordkeeping
  “I strongly liked the open discussion throughout the lectures. It helped understand the different operations and how each plan differs from one another.” – Kaycee, previous trainee “The trainer has extensive practical experience which greatly enhances the experience of the class.” – Daniel, previous trainee “The trainer was a great instructor, I enjoyed that he kept everyone engaged to make sure we all learned! Thank you all!” – Vicki, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: HACCP
  • Questions? Please contact us at 559.688.3130 or [email protected]
Computer & Office Skills
Social Media for Business
Social Media for Business-image
Details
The Social Media training workshop is designed to provide a foundation for the use of social media as a marketing tool in a business environment. By the end of the class, customers will have at least one complete social media profile including a minimum of eight (8) starting posts and an opportunity to do initial site analytics. This class will be useful for marketing professionals as well as those with their own small business, start-up or at-home business. This class is designed to allow you to see results on your social  media pages by the end of the class. This class will cover Facebook, Twitter, LinkedIn and Instagram and will touch on Google+, YouTube, Pinterest and more. Training Outline:
  • Basics of popular social media platforms
  • Set up of your social media account
  • Choosing account names
  • Sharing account administration
  • Best practices for image and video use
  • Following and followers
  • Content marketing principles
  • Types of posts
  • Using multiple social media accounts
  • Quick look at site analytics and advertising
“Definitely helpful! Thank you for the tips and tricks to starting and maintaing smart, relevant, and useful social media sites!” – Previous trainee
“Thank you for your clear instructions and helpful solutions.” – Previous trainee
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Microsoft Word
Microsoft Word-image
Details

The Microsoft Word training workshop provides your employees with an understanding of what Word is designed for and how to use it. The course can go over simple items such as loading and saving a document and entering simple text, to more advanced techniques such as layout design and mail merges. We can conduct an introductory course or an advanced course or a combination of these two. This training is customized depending on your needs and whether you need basic or advanced Word training.

Training Outline:
  • Introduction to Word
  • How to load/save
  • Work area/layout
  • Formatting text
  • Inserting items
  • Layout of page
  • Header/Footer
  • Page breaks
  • Tracking changes
  “I am a visual learner, very helpful to see examples projected.” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: Microsoft Word
  • Questions? Please contact us at 559.688.3130 or [email protected]
Microsoft PowerPoint
Microsoft PowerPoint-image
Details

The Microsoft PowerPoint training workshop provides your employees with an understanding of what PowerPoint is designed for and how to use it. The course can go over simple items such as loading and saving a PowerPoint and creating the basic slides, to more advanced techniques such as master slides and slide design. We can conduct an introductory course or an advanced course or a combination of these two. This training is customized depending on your needs and whether you need basic or advanced PowerPoint training.

Training Outline:
  • Introduction to PowerPoint
  • How to load/save
  • Work area/layout
  • Slide layout
  • How to create slides
  • How to design slides
  • Transitions
  • How to operate your slideshow
“PowerPoint training was very good and well received. Thank you!” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Google Your Life Class!
Google Your Life Class!-image
Details
Are you intrigued by the thought of using Google products to live a more efficient and productive life? Whether you are a student, a business owner, a stay-at-home Mom or your everyday Joe, come to the Google Your Life class to discover great ways to use Google products. Learn about using Google docs and sheets stored in your Google drive to access anytime, anywhere. Learn about utilizing Google Calendar to organize your appointments on the go. This 6 hour class will teach you how to use Google to improve your life!
Training Outline:
  • Google Calendar
  • Google Docs
  • Google Drive
  • Google Slides
  • Google Keep
  “Thank you for your clear instructions and helpful solutions.” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Microsoft Outlook
Microsoft Outlook-image
Details

The Microsoft Outlook training workshop provides your employees with an understanding of what Outlook is designed for and how to use it. The course can go over simple items such as layout of Outlook and how to use the email, to more advanced operations such as setting rules and Outlook organization. We can conduct an introductory course or an advanced course or a combination of these two. This training is customized depending on your needs and whether you need basic or advanced Outlook training.

Training Outline:
  • Introduction to Outlook
  • How to send email
  • Work area/layout
  • How to save drafts
  • Formatting emails
  • Organizing your email
  • Using Outlook features such as Calendar and tasks
  • Creating email PDF’s
  • Setting your signature
  • Creating rules
“Great job Tyler! You presented the information in an easy to understand format and answered all questions. Your enthusiasm adds a great dimension to the class! Thank you.” – Shelli, previous trainee “The trainer did a great job explaining all the areas in the training today. Also, I like the excellent handout that we can take with us to refer back to or share with others! Thank you!” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Microsoft Excel
Microsoft Excel-image
Details

The Microsoft Excel training workshop provides your employees with an understanding of what Excel is designed for and how to use it. The course can go over simple items such as loading and saving a document, to more advanced techniques such as formulas and charts. We can conduct an introductory course, an intermediate course or an advanced course or a combination of all of those options.

Training Outline:
  • Introduction to Excel
  • How to load/save
  • Work area/layout
  • How to label your cells
  • How to navigate cells using keyboard
  • Formulas
  • Well planned out worksheets
  • Auto fill
  • Basic math in Excel
  • Graphs
  • Charts
“This is the most useful , practical training that I’ve attended in years!” – Previous trainee “I will now not be intimidated by Excel. Tyler was a great instructor. Having the book helped a lot and having her walk us through everything.” – Cristina, previous trainee “Really enjoy that the instructor is very knowledgeable of Excel. Has a great learning process. Love that she repeats and engages with us.” – Cyndi, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: Microsoft Excel
  • Questions? Please contact us at 559.688.3130 or [email protected]
Manufacturing & Automation
Industrial Maintenance Credentials (SACA)
Industrial Maintenance Credentials (SACA)-image
Details
The Central Valley is rapidly becoming a hub for advanced manufacturing and automation. There is tremendous potential for Industry 4.0 revolution to strengthen manufacturing in the Central Valley. But ensuring our region captures this opportunity hinges on our ability to develop a world-class skilled workforce. That is why we are investing in certifying more community college instructors in SACA, enabling them to certify their students. All of this points to a bright future of automation in the central valley. The COS Training Resource Center is now offering training courses to prepare individuals to take their SACA Gold Level Certifications. Each course will contain up to 40 hours of training (depending on the individual’s need) and proctoring for the associated SACA micro-credential exam. Industrial Maintenance SACA Micro credentials you can earn at COS:
  • C-201 Electrical Systems 1
  • C-202 Electric Motor Control Systems 1
  • C-203 Variable Frequency Drive Systems 1
  • C-204 Motor Control Troubleshooting 1
  • C-207 Programmable Controller Systems 1
  • C-208 Programmable Controller Troubleshooting 1
 
NFPA 70E Electrical Safety
NFPA 70E Electrical Safety-image
Details
It is essential to stay current and compliant with the latest industry electrical safety practices; especially when your job presents possible electrical safety hazards. The NFPA70E certified safety training will teach you to identify electric hazards, work hazards associated with electrical safety, safe installation practices and requirements for electrical components and much more. This National Fire Protection Association (NFPA) standard is vital for workers, supervisors and safety personnel to grasp electrical hazards and learn how to keep the themselves, and the workforce, safe. Learn how to assess risk and avoid injury through this 8 hour training. Training Outline:
  • Electrical Safety Training
  • Lock out / Tag out procedures and requirements
  • Emergency Response
  • Qualified persons
  • Affected (unqualified) persons
  • Voltage Fundamentals
  • Precautionary Techniques and procedures
  • PPE – electrical / Arc flash
  • Test equipment use
  • Energized conductors amd circuits
  • Approach distances and boundaries
  • Job safety and planning
  • Electrical Hazards and risks
  • Risk control
  “The employees who have attended spoke highly of the classes. This is a great service for the manufacturing community.” – Supervisor of previous trainees This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Vocational ESL for Logistics
Vocational ESL for Logistics-image
Details
This class is designed for individuals who have basic English language skills and need to learn language skills specific to logistics jobs. This VESL course prepare students with the logistics related language skills needed to pursue a new career in logistics/distribution field or expand their current job language skills. Activities and exercises include Technical Vocabulary, Technical Writing as well as Application Skills. Training Outline:
  • Global Supply Chain Logistics
  • Material Handling Equipment
  • Material Handling and Equipment Safety
  • Product Receiving
  • Product Storage
  • Order Processing
  • Packaging and Shipping
  • Career Exploration
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
EV Charging Station Training
EV Charging Station Training-image
Details

This course will consist of both hands-on activities as well as classroom lectures. The intent is to give the student the knowledge of how to properly and safely install an EV charging station. Students will also have all the necessary tools to perform the hands-on activities. A student may bring their own hand tools. The course will also cover the applicable codes involved with EV charging stations as well as other applicable areas.

Training Outline:
  • Safety in installation
  • Electrical code involved with EV charging stations in applicable areas such as conductor sizing, grounding and bonding, and conduit sizing for a feeder
  • Installation of the EV charger
  • Power sources – switchgear and electrical panel
  • Voltages and differences between a residential installation and a commercial application
  • Use of various tools such as multi meters and testing equipment
This class is interactive as well as discussion orientated.
OSHA Trainings
OSHA Trainings-image
Details
We offer trainings in the following OSHA areas:
  • OSHA 10 General Industry
  • OSHA 10 Construction
  • OSHA 30 General Industry
  • OSHA 30 Construction
  • Reasonable Suspicion
  • Federal OSHA
  • General Industry/Construction 10 & 30 hour
  • Trenching and Excavation
  • Forklift
  • Fall Protection
  • Confined Space
  • Emergency Exits/Escape/Evacuation
  “The trainer did a phenomenal job keeping us engaged, making the material interesting and impressing how serious the content covered is.” – Mary, previous trainee “The trainer has been very informative! Great instructor & easy to follow.” – Esmeralda, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: OSHA
  • Questions? Please contact us at 559.688.3130 or [email protected]
Welding
Welding-image
Details
COS welding department has the capability to deliver a wide range of trainings for the welding and manufacturing industries. Our modern welding facility is equipped with state of the art equipment. Our  Certified Welding Inspector (CWI) training staff has many years of industrial experience as well has a solid background in education and training. It is this valuable combination of industrial experience and education strength that allows College of the Sequoias to deliver the best welding training in the central valley.
Training Outline:
  • SMAW, GMAW, FCAW, GTAW basic to advanced welding skills training
  • Thermal Cutting Processes
  • Metal Fabrication Processes
  • Welding Quality Control
  • Welder Qualification Practices and Testing
  • Welding Print Reading
  • Welding Symbol Interpretation
  • Welding Process Theory
  • Welder Professional Development

A customized combination of any of the above topics maybe developed to meet individual and customer needs.

This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: Welding
  • Questions? Please contact us at 559.688.3130 or [email protected]
Vocational ESL for Manufacturing
Vocational ESL for Manufacturing-image
Details
This class is designed for individuals who have basic English language skills and need to learn language skills specific to manufacturing and production jobs. This VESL course prepare students with the manufacturing related language skills needed to pursue a new career in manufacturing or expand their current job language skills. Activities and exercises include Technical Vocabulary, Technical Writing as well as Application Skills. Training Outline:
  • Jobs in manufacturing
  • Safety in manufacturing
  • Communication
  • Teamwork
  • Problem-solving
  • Production basics
  • Production materials
  • Production processes
  • Continuous improvement
  • Lean manufacturing
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Programmable Logic Controllers (PLC)
Programmable Logic Controllers (PLC)-image
Details
This class is designed for manufacturing technicians to learn PLC system wiring and programming basics to increase their ability to troubleshoot and maintain PLC-controlled processes and machines. Students will perform electrical wiring for an Allen-Bradley MicroLogix PLC and discrete I/O circuits, use a multimeter to troubleshoot discrete I/O circuits, become familiar with navigation of RSLogix 500 software, learn how to establish communications between a programming laptop and a PLC using RSLinx Classic software, learn to use RSLogix 500 software to monitor PLC program logic as a troubleshooting aid, and create basic PLC programs. Lab activities will include troubleshooting practice to allow technicians to diagnose and correct common faults which can occur in PLC systems. Register TODAY! The class will be mostly hands-on lab activities with about an hour of lecture/demonstration each meeting. This will be a PLC basics course, and will be more focused on using the software as a troubleshooting tool rather than going deep into the PLC programming language itself. Training Outline:
  • Review of AC and DC electricity basics
  • Relay Circuits vs PLCs
  • PLC Hardware Architecture
  • Discrete I/O Circuits
  • Wiring a PLC system
  • Multimeter use
  • RSLogix 500 software
  • RSLinx Classic software
  • PLC Data Files and Memory Organization
  • Going Online, Upload, Download
  • Bit-Level Instructions (XIC, XIO, OTE, OTL, OTU)
  • Timer Instructions (TON, TOF, RTO)
  • Counter Instructions (CTU, CTD)
  • Developing basic PLC programs
  • Troubleshooting Discrete I/O Circuits
  • Troubleshooting Sequential Program Logic
  • Diagnosing a Controller Fault
  “For me who knew nothing coming into the class, the instructor was amazing at helping me understand. In taking this class, it has picqued my interest in the field as well as in taking more classes at COS for more understanding.” – Joshua, previous trainee “Great class. I had zero knowledge of PLCs before taking this class and I can now better understand the videos and books I read about the subject.” – Joab, previous trainee   This class is interactive as well as discussion orientated.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: PLC Flyer
  • Questions? Please contact us at 559.688.3130 or [email protected]
Industrial Motor Controls
Industrial Motor Controls-image
Details

This course will study, industrial AC and DC electric motors and their control circuits. The student will be introduced to fundamental ladder logic diagrams, wiring diagrams motor starters and contactors, motor reversing circuits Switches and switch function, Variable frequency drives, and DC variable speed drives.

Training Outline:
  • Electrical Safety
  • Electrical Quantities and Circuits
  • Electrical Symbols and Diagrams, Control Logic
  • Solenoids, DC Generators, and DC Motors
  • AC Generators, Transformers, and AC Motors
  • Power Distribution Systems
  • Contractors and Magnetic Motor Starters, Reversing Motor Starters
  • AC and DC Motor Drives
  • Control Devices, Timing and Counting Functions, Relays and solid State Starters
  • Sensing Devices and Controls
  • Acceleration and Decelerating Methods, Reduced-Voltage Starting
  • Preventive and Predictive Maintenance Systems
  “I had very little knowledge coming into these classes. I now know what my fellow co-workers are talking about.” – Previous trainee “This was an excellent condensed course and I will recommend it to others.” – William   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Blueprint Reading
Blueprint Reading-image
Details

This course is a guide to interpreting drawings commonly found in manufacturing. It provides information for blueprint reading in machine trades. Beginning with the background of blueprints, looking at the types of lines used on a drawing, and how parts are shown in different views. Dimensioning and Tolerancing are explained, as well as an introduction to Geometric Dimensioning and Tolerancing (GD&T).

This course is intended as an introduction to understanding blueprints and being able to visualize and understand the intent of the designer as presented in a blueprint. The first step in making quality parts is interpreting the drawing correctly and applying the given information to the final product.

Completing this course will enhance the participant’s ability to gain employment or increase their chances of advancement in related areas.

Training Outline:
  • Introduction to blueprint reading
  • Multiview drawings
  • Basic dimensioning
  • Advanced dimensioning
  • Sectional drawings
  • Fasteners
  • Assembly drawings
  • Tolerancing
  • Fundamentals of GD&T
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: Blueprint Flyer
  • Questions? Please contact us at 559.688.3130 or [email protected]
Basic Industrial Electricity
Basic Industrial Electricity-image
Details

This course is an introduction to the fundamentals of AC and DC electricity. It will introduce the physical laws which govern electricity and how they apply in industry. It will present series and parallel circuits, magnetism and electromagnetism, resistance, capacitance and induction. Relay Logic. The student will learn to use the most common industrial electrical test equipment.

Training Outline:
  • Basic  Electrical Safety
  • Basic Electrical Concepts
  • Basic Electrical Circuits
  • Circuit Components
  • Magnetism and Electromagnetism
  • Solenoids, Relays and Hall Effect Devices
  • Alternating Current and Voltage
  • Instruments and Measurements
  • Capacitance
  • Inductance
  • Transformers
  • Electric Motors, Wiring Concepts
  “Enjoyed the class. Teacher was very good and patient with explaining material.” – Joseph, previous trainee “Very well done, helpful, and informative. A good class, with involved participants, that helped cover different circumstances of the subject of electricity basics.” – Matt, previous trainee   This class is interactive as well as discussion orientated.
Quality & Improvement
Corrective and Preventative Actions (CAPA)
Corrective and Preventative Actions (CAPA)-image
Details

After this 8-hours training, attendees would be able to understand requirements for Corrective And Preventive Action (CAPA) as well as the different approaches to Root Cause Analysis, and respond effectively to non-conformances and complaints.

Training Outline:

  • Introductions
  • Definitions
  • Overview of RCA/CAPA
  • Root Cause Analysis
  • Causes of Variation
  • Reasons for failed Root Cause Analysis
  • Elements of CAPA
  • Breakout sessions/Actual problems – Throughout sessions
  “Practical examples of some of the tools for root cause (5 whys, Pareto, Fishbone, etc.)” – Previous trainee “I am very pleased w/the material & delivery of this course. It was exactly what I wanted.” – Rebecca, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Statistical Process Control (SPC)
Statistical Process Control (SPC)-image
Details
Statistical Process Control, commonly referred to as SPC, is a data-driven methodology for quality analysis and process improvement. In manufacturing no two products or characteristics are ever exactly same. Traditionally, product quality is ensured by post-manufacturing inspection of the product. In contrast, SPC uses statistical tools to observe the performance of the production process in order to detect significant variations before they result in the production of a sub-standard or defective product. This course consists of a balance of lecture, practical exercises, group workshops and supplemental handout information. The instructor will guide students through real-world SPC examples so participants can effectively apply what they have learned. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. Training Outline:
  • Introduction to SPC
  • Statistical concepts
  • Data collection & analysis
    • Histograms
    • Pareto chart
    • Run chart
    • Sources of variation
    • Control charts for variables
      • X-bar & R chart
      • X-bar & S chart
    • Control charts for attributes
  • p chart
  • np chart
  • Control limits vs Specification limits
  • Process capability
    • Cp
    • Cpk
  • Problem solving tools
    • Brainstorming
    • Pareto analysis
    • Cause and Effect analysis
    • 5-Why Root Cause analysis
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Certified Six Sigma Green Belt (Exam Cost Included)
Certified Six Sigma Green Belt (Exam Cost Included)-image
Details
Our comprehensive course is designed for individuals who want to deliver meaningful results and lasting impacts in the areas of quality, cost containment, revenue enhancement, and customer satisfaction by implementing Six Sigma principles. This course prepares students for the Six Sigma Green Belt certification offered through the American Society for Quality. The course not only teaches the framework of the American Society for Quality’s (ASQ’s) Six Sigma Green Belt body of knowledge, but also allows you to test and apply the framework through quizzes, engaging exercises, fun games, and case studies. This unique course design provides on-the-job readiness to analyze quality problems and be involved in continuous improvement projects in the real world. Training Outline:
  • Six sigma and organizational goals
  • Lean principles in the organization
  • Design for six sigma (DFSS) methodologies
  • Voice of the customer (VOC), Project identification, Project management basics
  • Management and planning tools, Business results for projects
  • Team dynamics and performance
  • Process analysis and documentation, Probability and statistics
  • Collecting and summarizing data
  • Measurement system analysis (MSA)
  • Process and performance capability
  • Exploratory data analysis
  • Hypothesis testing
  • Design of experiments (DOE)
  • Root cause analysis, Lean Tools
  • Statistical process control (SPC)
  • Control plan, Lean tools for process control
This class is held through our training partner, Ed2Go. To view more information, please visit their webpage: https://careertraining.ed2go.com/cos/training-programs/six-sigma-greenbelt-certification
Registration: Please register through Ed2Go: https://careertraining.ed2go.com/cos/training-programs/six-sigma-greenbelt-certification Questions? Please contact us at 559.688.3130 or [email protected]
Lean Systems
Lean Systems-image
Details
Lean is not a cost-cutting tool or project. Lean is a management philosophy, a way of thinking and operating for an entire organization. The fundamental idea of Lean is to maximize customer value while minimizing waste. In other words, lean means creating more value for customers using fewer resources. Doing more with less! Eliminating or minimizing inefficiencies along entire value streams, instead of at isolated points, creates processes that are easier, better, faster and less expensive and with much fewer defects, compared with traditional systems. Some believe that lean is suited only for manufacturing. That is not the case. Lean applies in every organization and every process. Organizations in all industries, including service providers are using lean principles. Healthcare, government and education are also using lean principles. This course consists of a balance of lecture, discussions, and supplemental handout information. The instructor will guide students through the class to provide participants with the knowledge of Lean principles, as well as typical Lean tools and methods, so they can to begin their Lean exploration. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. Training Outline:
  • Why Lean?
  • History of Lean
  • Lean concepts – Customer value
  • The Value Stream
  • Waste and its types
  • Continuous flow and pull
  • Typical Lean tools and methodologies
    • Value Stream Mapping
    • 5S
    • Visual management
    • Kaizen (continuous improvement)
    • Poka Yoke (error proofing)
    • A3 Thinking
    • Problem solving
  • Lean for service providers & office environments
  • Lean culture and leadership
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: Lean Systems
  • Questions? Please contact us at 559.688.3130 or [email protected]
Lean Six Sigma Yellow Belt (Exam Cost Included)
Lean Six Sigma Yellow Belt (Exam Cost Included)-image
Details
Lean Six Sigma Yellow Belt is an online, high-level, awareness course that teaches you the fundamentals of Lean Six Sigma process improvement. Upon completing the course, you’ll see the world with new eyes and understand how Lean Six Sigma can transform your workplace or home. Yellow Belt Training is a great way for you, your team or your entire organization to learn the fundamentals of Lean Six Sigma. This Lean Six Sigma training is a high level overview that quickly and effectively builds awareness and covers the Lean Six Sigma concepts and tools. In the Lean Six Sigma Yellow Belt program, you will learn about the origins of Lean Six Sigma and why organizations benefit from it, the Lean Six Sigma roles, each of the 8 wastes, the improvement method known as DMAIC, and the main tools and techniques used in each of the five phases of DMAIC. This program is entirely online and is completed at your own pace. When you register, you receive three (3) months to complete this program.
  • Introduction to Lean Six Sigma
  • Lean Six Sigma Roles
  • The 8 Wastes
  • DMAIC Overview
This class is held through our training partner, Ed2Go. To view more information, please visit their webpage: https://careertraining.ed2go.com/cos/search-results?term=lean+six+sigma Cost: Varies depending on duration. Instructor: Varies depending on course. Registration: Please register through Ed2Go: https://careertraining.ed2go.com/cos/search-results?term=lean+six+sigma Questions? Please contact us at 559.688.3130 or [email protected]
Internal Auditor – Quality Systems
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Details
This course is designed by professional Quality Management System (QMS) Lead Auditors to provide participants with the knowledge and skills necessary to conduct Internal QMS audits and to contribute to the continual improvement of their organization. Participants will learn to plan, prepare, perform, report and follow-up on the conformance and effective implementation of the Quality Management System (QMS). This course incorporates the guidelines of International Standard ISO 19011 for auditing management systems and the requirements of International Standard ISO 9001 for Quality Management Systems. It is also intended for those interested in conducting management system audits or process audits for other industry specific Quality Management System standards. This course consists of a balance of lecture, case studies, practical exercises, group workshops and supplemental handout information. The instructor will guide students through real audit scenarios and group discussions so participants can effectively apply what they have learned. Training Outline:
  • Introduction to Quality Management Systems
  • Review of ISO 9001:2008 requirements
  • The Process Approach
  • The PDCA cycle
  • Principles of auditing
  • Auditor competence
  • Initiating the audit process
  • Preparing audit activities
  • Conducting the audit – Audit techniques
  • Generating audit findings
  • Preparing the audit report
  • Conducting audit follow-up
  • Corrective action and continuous improvement
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
ISO 9001 – Revision 2015
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Details
With over 34,000 companies certified in the USA and well over 1 million companies certified worldwide, ISO 9001 is undoubtedly the most popular Quality Management System (QMS) standard in the manufacturing and service industries. This course is designed by Quality Management System (QMS) professionals to assist you and your organization to get prepared for the 2015 revision of ISO 9001. The class will provide an overview of the ISO 9001 revision process, the new element/clause “High Level Structure” (HSL), the introduction of the “risk based thinking” concept, and a summary of the main changes. Upon request we can provide a detailed, section by section, review of the requirements of the ISO 9001: 2015 international standard. This course consists of a balance of lecture, practical exercises and supplemental handout information. The instructor will guide students through implementation, audit scenarios and group discussions. This training is also intended for those organizations that have implemented or plan to implement other industry specific Quality Management System standards based on ISO 9001. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. Training Outline:
  • Introduction to Quality Management Systems
  • The ISO 9001 revision process
  • The Process approach
  • The PDCA cycle
  • Risk based thinking
  • Terms and definitions
  • ISO/DIS 9001:2015 Requirements
    • Clause 4 – Context of the organization
    • Clause 5 – Leadership requirements
    • Clause 6 – Planning for the quality management system
    • Clause 7 – Support
    • Clause 8 – Operation
    • Clause 9 – Performance evaluation
    • Clause 10 – Improvement
  • Next steps in the implementation of ISO 9001:2015
If you are interested in QMS Internal Auditor training, please click here.
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Vegetation Management
Utility Line Clearance Arborist Training (ULCAT)
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Details

This five-week, 200-hour program, developed by leaders within the Utility arboriculture industry, offers trainees an opportunity to develop best practices, skills, and knowledge required for a career as an utility line clearance arborist.

Training Outline:
  • OSHA 10 instruction & certificate
  • American Heart Association, Heartsaver First aid and CPR certificate
  • Flagging instruction & certificate
  • Communications
  • Electrical Hazard Basics and Minimum approach distance
  • Current ANSI Z133 Safety Standards
  • Mobile Equipment operations
  • Correct use of a chainsaw and felling procedures
  • Worksite inspections and Hazard Identification
  • Job site set-up
  • Tree and Shrub identification
  • Climbing basics
  • Common knots used in tree care
  • Pruning fundamentals
  • Electrical Hardware Identification
  • How an electrical grid functions
  • Aerial lift basics
  • Emergency Action Planning
  • Fire prevention and response
 
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: ULCAT
  • Questions? Please contact us at 559.688.3130 or [email protected]
Vegetation Management Pre-Inspector
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Details

Pre-Inspector Level 1 Training was designed to educate participants to patrol power lines to ensure vegetation clearance in accordance with safety regulations.

Through the two-weeks course, participants will cover a variety of topics such as:

  • General safety
  • Tree biology, growth rates, identification, and clearance
  • Utility tree risk assessment and hazard tree assessment
  • Contracts and customer communications
  • Reporting electronic tools

What does a UVM Pre-Inspector do?

A utility vegetation management pre-inspector plays a crucial role in assessing and identifying potential risks related to vegetation near utility infrastructure. Here are some key points about their responsibilities: 1.      Early Detection and Proactive Management: Pre-inspectors thoroughly assess areas around utility lines to identify potential hazards posed by trees and other vegetation. By detecting risks early, they contribute to preventing service disruptions and enhancing safety. 2.     Surveying and Evaluation: They survey circuits and evaluate line clearance to ensure regulatory compliance. This involves assessing potentially hazardous trees that may impact or interfere with utility lines. 3.     Data-Driven Decision-Making: Pre-inspectors provide precise data and actionable insights to utility companies. This enables efficient prioritization and planning of vegetation management activities. 4.     Enhanced Safety: Their work enhances safety for utility workers and the public by reducing the potential for power outages due to vegetation-related issues. Click here to see a job description by the International Society of Arboriculture   
Other Trainings
Business Writing
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Details
Are you perplexed by when to use a colon versus a semi-colon? When to use “who” or “whom”? What about that pesky comma and where to place it? Do you scratch your head when someone said your email sounded rude? This business writing training will help you become the professional writer that will make you more successful. Learn how to write in a business-like manner, writing up quality emails and memos that are succinct and polite, conveying the tone and message you intend.

Topics Covered:

Note: This outline is not conclusive.
  • Most common spelling errors
  • What makes a Sentence (RunOns and Fragments)
  • Commas and Apostrophes
  • Email Etiquette and Examples
  • Taking Minutes
  • Diagramming Sentences/Review
  • Other Punctuation (Exclamation Points, Hyphens, Colons, etc.)
  • Spelling Refresher + Harder Words
  • Grammar
  • How to Proofread
  • Clarity Part 1: Transitions and Fluidity of Ideas
  • Clarity Part 2: Conveying Tone and Emotion
  • Email Review

Quotes from Previous Trainees:

“Andrea Hawkins is awesome! I learned so much in this course. She also has a great personality. One of the best trainings I’ve ever been to. She was very helpful & informative.” “Andrea Hawkins is a very enthusiastic presenter. Thank you.” “Instructor was great and I did learn new techniques from her presentation. Thank you!” This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Business Accounting & Finance Essentials
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Are you ready to make sense of the numbers and take control of your financial future? Our exciting new course, “Business Accounting and Finance & Finance Essentials,” is here to turn you into a financial whiz! Whether you’re a curious beginner, a seasoned pro, or someone just looking to get a better grip on your finances, this course has something for everyone. Join us as we dive into the world of accounting and finance with engaging lessons, hands-on activities, and real-world examples that make learning fun and practical. From mastering the basics to tackling complex financial strategies, you’ll gain the skills and confidence to make smart financial decisions. Join us and transform your financial know-how into a superpower that can boost your career, business, and personal life! According to a statistic found on spendmenot.com, financial illiteracy cost Americans a staggering $415 billion in 2020, emphasizing the importance if understanding good money management. Don’t become part of this statistic, join our Banking Basics: Accounting & Finance Essentials and arm yourself with the knowledge to make informed financial decisions today. Training Outline:
  • Basic Accounting Principles
  • Budget Management
  • Economics
  • Money & Banking
  • Financial Statement Analysis
  • Taxation
  “The material was well organized and easy to understand. The instructor was engaging and used real world examples to make the content relatable.” – Gina, previous trainee This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Essential HR
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This course on Human Resources is designed to provide trainees with a comprehensive understanding of the management of an organization’s workforce. The course covers a wide range of topics, including human resource planning, recruitment and selection, training and development, performance management, employee relations, compensation and benefits, and diversity and inclusion. The course begins with an introduction to the concept of human resources and its importance in modern-day organizations. The trainees are then introduced to the process of human resource planning, which involves forecasting the future workforce requirements of an organization, identifying the necessary skills and knowledge, and developing strategies to meet those requirements. The course also covers the recruitment and selection process, including the different sources of recruitment, the recruitment process, and the selection process. Trainees learn about various selection techniques, such as interviews, testing, and assessment centers. You will learn about different training methods, such as on-the-job training, classroom training, and e-learning. This includes learning about the training process, from conducting a training needs analysis to evaluating the effectiveness of training. You will also learn all about performance management, including the performance appraisal process, setting performance goals, and providing feedback to employees. This includes different performance appraisal methods, such as ranking, rating scales, and behavioral observation scales. Trainees will learn about the employee relations process, including conflict resolution, employee engagement, and grievance handling. The course covers different types of compensation, such as base pay, incentives, and benefits. This includes the importance of creating a fair and equitable compensation system and the role of benefits in attracting and retaining employees. Finally, the course covers diversity and inclusion, including the importance of creating a diverse and inclusive workplace, strategies for promoting diversity and inclusion, and the role of human resources in supporting these initiatives. This class is interactive as well as discussion orientated. Training Outline:
  1. Intro to HR
  2. Recruitment and Hiring
  3. Interviewing
  4. Hiring
  5. Orientation
  6. Managing Successfully
  7. Diversity, Equity, and Inclusivity
  8. Miscellaneous HR Problem-Solving
  9. Mental Health in the Workplace
  10. Culture Coaching
  11. Strategic HR
  12. Disciplinary Action and Termination/Separation
Who Should Attend this Training?
  • HR Professionals including Generalists, Associates, up-and comers, and new managers.
  “I came to class with very little knowledge about HR and leaving here today I can say I learned a lot! So thankful for the Trainers.” – Leonela, previous trainee “I did suggest this course to my manager. He is looking forward to the next course to sign-up. PS. I have already applied some of my knowledge to my work environment. Thank you so much, Nicole & Brandon!!” – Maria, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
  • Click here to see if there is an open enrollment class scheduled so you can enroll today!
  • Click here to view a downloadable flyer: Essential HR
  • Questions? Please contact us at 559.688.3130 or [email protected]
Sexual Harassment Training
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Details
Senate Bill 1343 requires all employers with five or more employees (including temporary or seasonal) to provide at least two hours of sexual harassment training to all supervisory employees and at least one hour of sexual harassment training to all non-supervisory employees by January 1 2020. Attendees can expect to receive information and practical guidance regarding federal and state sexual harassment laws, harassment prevention and correction as well as remedies available to victims. The training is interactive and provides opportunities for discussion, role-playing and a Q & A session led by a qualified trainer. Participants will receive a certificate that verifies they attended the training. We are able to conduct this training at your site or ours.   “Thank you for making the training real” – Previous trainee  
Soft Skills & Leadership
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Civility in the Workplace
This course explores the concept of workplace civility as the foundation for a respectful and professional environment. Participants will define civility, understanding it, and examine its critical role in fostering positive workplace relationships. The curriculum delves into the impacts of civility on morale, productivity, retention, and employee well-being, contrasting the characteristics of civil versus uncivil behaviors. Through discussions on the principles of respect, empathy, courtesy, and accountability, attendees will learn how civility supports diversity, inclusion, and ethical communication. The program also highlights strategies to promote civility, address uncivil behavior, and resolve conflicts effectively, equipping participants with the tools to enhance collaboration, trust, and overall workplace satisfaction. Topics Covered Introduction to Workplace Civility The Foundations of Civility Benefits of Civility in the Workplace Identifying Uncivil Behavior Strategies to Promote Civility Conflict Resolution and De-escalation Case Studies and Role-Playing Activities Measuring Civility in the Workplace This class is interactive, as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Civility in the Workplace Questions? Please contact us at 559.688.3130 or [email protected]
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Soft Skills for Healthcare Heroes
The Soft Skills for Healthcare Heroes training will provide healthcare professionals, at various levels, with the soft skills needed to effectively manage themselves and their surroundings, communicate and collaborate with colleagues, manage conflict, and ultimately provide patients with the best care possible. The ability to effectively do your job as a healthcare worker, while balancing your personal stress level and showing empathy to patients can be a challenge to say the least. Employees’ lack of soft skills at work is the #1 problem plaguing today’s workforce and the added pressures healthcare workers face makes it all the more difficult to achieve soft skill success at work. No matter the age, technical skill, or level of your employees, all can benefit from this training and set your company on the road to success. For too long, interpersonal abilities have taken a back seat to technical skills and healthcare organizations have been obligated to hire candidates who may have the technical skills needed but perhaps lack the interpersonal skills that will ultimately make them successful and set the workplace apart. When the organizations’ culture suffers, a hefty price is paid to efficiency,  reduced patient satisfaction, and low company morale. Healthcare workers are the brilliant heroes we all count on when our health is at risk – invest in your heroes today by giving them the tools to be even more valuable and productive team members. Training Outline: Emotional Intelligence: Knowing Yourself Emotional Intelligence: Social Awareness Communication Problem Solving Conflict Management Self Management Ethics Empathy and Compassion   “I really enjoyed interactions and hearing and learning other peoples perspectives on different topics” – Brendan, previous trainee This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Soft Skills for Healthcare Heroes Questions? Please contact us at 559.688.3130 or [email protected]
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Other Soft Skills Training
Analysis & Solution Mindset Adaptability Anger Management Archiving and Record Management Assertiveness and Self Confidence Attention Management Attitude Authentic Leadership Basic Bookkeeping Being a like-able Boss Budgets and Financial Reports Business Writing Coaching and Mentoring Collaboration Communication Conflict Management Creative Problem Solving Critical Thinking Customer Service Decision Making Developing New Managers Digital Fluency Diversity & Inclusion Emotional Intelligence Empathy Employee Engagement Employee Motivation Executive and Personal Assistants Facilitation Skills Generational Diversity Goal Setting and Getting Things Done Improving Mindfulness Improving Self Awareness Increasing Happiness Integrity & Ethics Interpersonal Skills Leadership Essentials Managing Change Managing Personalities Managing Workplace Anxiety Middle Manager – Managing Up and Down in an Organization Meeting Management Motivating People Negotiation Skills Office Politics for Managers Organizational Skills Performance Management Problem Solving Personal Productivity Public Speaking Resiliency Self-Awareness Social Intelligence Stress Management Supply Chain Management Taking Initiative Team Building Time Management Values & Ethics Workplace Diversity Work – Life Balance All classes are designed in a 3 hour format and are interactive as well as discussion orientated.  Each is fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Other Soft Skills Training Questions? Please contact us at 559.688.3130 or [email protected]
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Entrepreneurial Mindset
This course will train you how to identify problems in our everyday lives and how to get creative with solutions that can turn into potential business ideas. In addition, you will learn about important financial lessons for running a business and how to test products out in targeted markets. You will also master the skills for elevator-pitching and develop confidence in public-speaking when selling your product to people. Whether your foot is in the business world already or inching closer to the door, anyone may take this course regardless of skill level or background knowledge. Training Outline: Problem-Solving & Finding Solutions Idea Development for Your Product Learning & Testing Products Into Markets Finances & Money Basics Marketing & Elevator Pitching Strategies for Business Success This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Entrepreneurial Mindset Questions? Please contact us at 559.688.3130 or [email protected]
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Generational Diversity
Studies show that a generationally-diverse workforce is a successful workforce. This training teaches the skills needed to reject common stereotypes associated with different generations and replace them with a deep understanding of why those who grew up in different times may hold the perspectives and values they do. Use these skills to increase engagement, innovation, and ultimately lead to great success. Our 4-hours training can help teams significantly improve communication and prevent conflict which improves productivity and performance! Training Outline: Defining different generations Common characteristics of different generations Events that defined each generation Future trends in the workplace Respecting each generation Challenges when working with cross-generational teams Tips and tricks on finding common ground   "Thank you! I learned plenty about the generational differences that inform behavior and psyche. It is important to understand these differences to be able to deal with students and colleagues from the same platform!" – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Generational Diversity Questions? Please contact us at 559.688.3130 or [email protected]
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Emotional Intelligence
Researchers and business experts agree that people with high emotional intelligence (EI) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and they’re held in the highest regard by their bosses, peers, co-workers and others. In this powerful training you’ll learn why EI is far more than just a handy set of “people skills” and why many executives feel it’s the one skill you must have to be successful in today’s workplace! Training Outline: Why EI is essential for success In depth review of the 4 domains of Emotional Intelligence Self awareness Self management Social awareness Relationship management Identify areas of strength and weakness Why and how we react to stressors Identifying triggers Practical activities and exercises to improve Emotional Intelligence Benefits of Learning EI: Decreased occupational stress Increased team performance Improved decision making Increased leadership ability Increased personal well-being Reduced staff turnover Increased personal Well-being   "Good class & helpful to bring self awareness to one self. Also gives you more ideas on how to listen to others & implement new practices in the field." – John Paul, previous trainee "We had an amazing instructor. I will be taking a lot of the tools I learned in class to my daily life." – Cristina, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Emotional Intelligence Questions? Please contact us at 559.688.3130 or [email protected]
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Mentoring & Coaching for Success
From Yoda to Luke Skywalker or Albus Dumbledore to Harry Potter, it’s clear that behind every successful mentee is a wise and formidable mentor that can help guide and advise the mentee with important life and career decisions. But what does it take to become that wise mentor? Or what should a new mentee expect from a growing mentorship? How do you even start a mentorship or coach others for success in your life or workplace? Look no further! Take this valuable 8-hour training filled with interactive activities and dynamic discussions to learn the roles of a mentor and mentee, and what coaching for success looks like in your every day life. Whether you make an impact on someone’s career path or life as a mentor or have someone to look up to for knowledge or advice as a mentee, this path will be a rewarding one for you! Training Outline: Mentoring Establishing Expectations Active Listening Setting Personal Goals Developing A Personal Plan Identifying Gaps Asking Better Questions Evaluating Progress  Coaching For Success 4 Types of Coaching Methods Building & Establishing Trust Guidelines for Feedback Tips for Success   "The knowledge gained in the course will be used for years to come. The class was great and I would recommend to everyone." – Kayla, previous trainee "Gave me a better understanding on how to layout my plans to achieve my long term goals. Thank you!" – Mari, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Mentoring & Coaching for Success Questions? Please contact us at 559.688.3130 or [email protected]
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Managing Personalities
It’s a given – not everyone on your team is going to have the same work style and clash happens. One person may like to talk things out while another prefers to create a checklist alone. Half the team wants a quick decision, while the other half needs time to consider all their options first. Good, bad or neutral, these behavior styles shape how your employees see the world, communicate with each other and prioritize activities. In the office, the inherent friction of people with a room of differing behaviors can produce significant problems. We use colors — Orange, Gold, Green and Blue — to differentiate the four central primary personality types. In this fun, interactive and insightful personality-identification system. We teach people how to identify and recognize different personalities, and better understand themselves and others. Experience transformative change by learning to: Understand and appreciate characteristics of self and others Recognize own and others’ values, joys and strengths Reduce potential conflict, frustration and stress Deepen relationships and create a more harmonious environment Enhance communication skills Work better together Increase employee involvement and engagement Improve employee attitudes and opinions Enhance overall communication Nurture employee work environment Our training can help teams significantly improve communication and prevent conflict which improves productivity and performance!   “The Managing Personalities Training was a lot of fun. I enjoyed getting to know myself more, and also the differing personalities of my coworkers. I’m able to better understand now that some of the conflicts that come up with the people I see every day at work are due to differences in personality – and that it’s actually a good thing to have multiple personality-types in the office. I definitely recommend doing this training alongside other coworkers from your office/organization. Thank you, Training Resource Center, for your helpful contribution to the effectiveness and an increased sense of teamwork among the people in our office.” – Kyle, previous trainee.   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Managing Personalities Questions? Please contact us at 559.688.3130 or [email protected]
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Supervisory Academy
It has been said that “Adults don’t need to be taught so much as they need to be reminded”. The process of becoming more aware of how you interact with others and why that style is or is not effective is one of the key objectives of this academy and is a foundational skill of becoming an effective supervisor and leader. This training will be your opportunity to practice new skills and make them the new norm for your work as a supervisor or potential supervisor. You are (or have been) embarking upon one of the greatest challenges you will ever make in your professional life. In short, you have been put in a leadership position. The Supervisory Academy will help you understand how to be an effective Supervisor in your leadership role. You will learn how to deal with the daily trials you face as you navigate your position. You will also learn how to recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization. As you partake in this academy, you will begin to recognize and appreciate the strengths in your employees and learn how to develop and condition those strengths to better your organization. This training is an interactive, facilitator-led process that requires active participation by the participants. You will have the opportunity to share your experiences as a supervisor/leader and will get to hear the perspective of the other participants. Training Outline: Fundamentals of Supervision Understanding Personalities Communication Concepts Communication Skills Navigating Conflict Cultural & Generational Diversity Teamwork & Coaching Motivating People Delegating & Managing Change Decision Making & Problem Solving Organizational Skills & Time Management Putting it All Together with Attitude   "I really enjoyed my time in this training, learned a lot, and will definitely use it to further my career. I just want to thank the trainer for his time, experience he shared, and for such an informative class." – Carlos, previous trainee "I really enjoyed this class. It was so helpful and helped me a lot to know myself on things that I wasn't aware of. I learned how to be more confident on speaking in front of more people." – Christian, previous trainee "Thanks for a great class! It reminded me of some skills I haven't been using as a manager, and I also picked up some new ones to try out with my team. Your training is super helpful for becoming a better manager" – Regina, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Supervisory Academy Questions? Please contact us at 559.688.3130 or [email protected]
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DDI Training
The success of a leadership development program depends on how leaders change afterward. Do they act differently? Do they have better conversations? Are their teams more engaged? Partnering with the COS Training Resource Center, DDI’s Interaction Management® is a leadership development program built on science and measurement. And it’s proven to help managers think, act, and lead differently on the job. DDI is a global leadership consulting firm celebrating 50 years of helping organizations hire, promote, and develop exceptional leaders. From first-time managers to C-suite executives, DDI and TRC’s commitment is to be by your side to help you make every moment of leadership count. Our passion is to help leaders grow and deliver impact for a better future – for your company, for themselves, for their families, and for their communities. We do this at every level of the organization, from helping you recognize the first signs of leadership potential to putting your next CEO in place. Two of our most recommended DDI trainings: Leading Self, Teams, and Results (approximately 17-20 hours but can be customized) Leaders are the biggest driver of employee engagement. Help leaders make their teams feel valued, respected, and empowered. With the skills to create an inclusive environment and build trust, leaders can increase engagement levels and boost retention rates and business results. Core 480: Leadership Essentials (approximately11-13 hours but can be customized) Build the essential skills that every leader needs to be successful in their everyday interactions. With only 480 minutes in each workday, leaders need the essential interpersonal skills to communicate with and coach their teams to success. The Core 480: Leadership Essentials program is a blended learning experience that builds a strong foundation for your managers. Course Listing: (Click here to view all available courses. Contact Us to schedule!) Accelerating Business Decisions Addressing Poor Performance Advanced Coaching Building and Sustaining Trust Coaching: Move People Forward Coaching for Peak Performance Communicating for Leadership Success Communicating with Impact Communication: Connect Through Conversations Conversations to Inspire Performance Creating an Inclusive Environment Delegating with Purpose Delegation: Engage and Empower People Developing Yourself and Others Driving Change Embracing Change Engaging and Retaining Talent Executing Strategy at the Front Line Fostering Innovation High-Impact Feedback and Listening Interaction Essentials SM for Leaders Leading Meetings: Use Time Effectively Leading Self: Turn Awareness into Impact Leading Virtually Making High-Quality Decisions Making Sense of Business: A Simulation Maximizing Team Performance Navigating Beyond Conflict Networking for Enhanced Collaboration Planning and Managing Resources Reinforcing Leadership Development Resolving Workplace Conflict Setting Goals and Reviewing Results Strategies for Influencing Others Strengthening Your Partnerships Taking the HEAT Valuing Differences Working as a High-Performing Team Your Leadership Journey These classes are interactive as well as discussion orientated. They are designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Questions? Please contact us at 559.688.3130 or [email protected]
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Essential Workplace Skills
Are you seeing a  “soft skills gap?”  It’s not uncommon in today’s workforce.  The ability to effectively communicate, problem-solve, collaborate and organize—are becoming more and more important for success as the workplace evolves socially and technologically.  In fact, employees lacking is soft skills is the #1 problem in todays workforce.  Forbes sites the skills we have included in our Essential Workplace Skills training as the Top Soft Skills needed for 2019. No matter the age, technical skill, or level of your employees, all can benefit from Essential Workplace Skills training and set your company on the road to success.  For too long,  interpersonal abilities have taken a back seat to technical skills and organizations have been obliged to hire many candidates who fall too short on interpersonal abilities; which has come at a hefty toll to production,  reduced customer satisfaction, and low company morale.  Not anymore!  COS training Resource Center has joined with Tulare Country Workforce Investment Board to offer eight 3 hour training sessions designed to provide your staff with tools to be more even more valuable and productive team members. Which will pave the road to your companies success! Training Outline: Effective Teams Communication Skills Internal Customer Service Employee Attitude Conflict Management Stress Management Time Management Values & Ethics Awareness   "Andrea was very positive and did a great job. I really liked that she provided many real life examples and scenarios. She was very knowledgeable and positive. I really enjoyed this class and I look forward to using this knowledge." – Maria, previous trainee "Thank you for this training. It was extremely beneficial for me. I will be applying a lot of what I learned at work and with personal life. Thank you." – Liliana, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Essential Workplace Skills Questions? Please contact us at 559.688.3130 or [email protected]
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Leadership Academy
Awaken the Leader in You! Not every great leader is born. Great leaders are made. This course is designed for seasoned managers who want to gain new insights and inspiration to take them beyond being just “a boss” and enable them to leave their mark as a great Leader. This academy is primarily for those in management positions who want to elevate their performance and take their skills to the next level. However, it would also be beneficial for high potential leads and new managers who are ready to focus on building their leadership skills. Learn how to influence others and be the leader your employees trust, admire and want to follow. Training Outline: Leadership Essentials This class will help prepare new and emerging leaders to succeed by defining the roles, functions and responsibilities of great leaders. Learn how to delegate effectively, coach your employees and manage change in your organization. Managing Personalities We each have an array of personality qualities captured in our own unique color spectrum. Uncover your personality traits and the team you manage so that you can foster an environment of understanding and collaboration. Employee Engagement Learn the difference between engaged, disengaged, and actively disengaged employees and how they impact the workplace. Learn ways to engage employees as well as strategies to implement to help keep employees engaged. Learn how to re-engage disengaged employees. Emotional Intelligence This workshop will reveal the competencies of EQ and guide you through specific activities to increase your proficiency in each competency. Topics include better work environment, happier and more loyal employees and customers, stronger bottom line, good people / relationship skills, and increased fulfillment and success in life. Generational Diversity With several generations in the workplace, it’s more important than ever to understand how to work across generations successfully. This training will help participants to better understand the generational personality of each group and gain knowledge on how to work productively as a team. Integrity & Ethics Ethical behavior affects what happens in the workplace. This training provides the opportunity to evaluate ethical behavior and what’s appropriate and what’s not. A 3-step method is introduced to help participants in recognizing ethical behavior. Authentic Leadership This training is designed to help leaders recognize their own strengths and learn how to invest in the strengths of those they lead. Participants will learn what followers look for in a leader and will focus on the importance of authenticity.   "Enjoyed the class and learned a lot. The section on understanding the generation gap was very helpful since our workforce is getting younger. Thank you!" – Previous trainee "Great class! Rhonda is a great presenter and made it interesting and easy to engage. Makes me want to go back to school and finish." – Sandra, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Leadership Academy Questions? Please contact us at 559.688.3130 or [email protected]
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Customer Service Academy
This course is designed to provide the participant with certain key skills and attitudes in order to effectively provide quality customer service. Participants will identify and define what quality customer service is and will discuss the differences between the public and private sector. The participants will be introduced to the most important qualities that Americans desire in customer service. Topics will also include understanding and exceeding customer expectations, and how to deal with unrealistic expectations. Participants will identify and discuss how “red tape” can affect the level of service provided in the public sector and how to focus on what we can do instead of what we can’t do to serve the customer. Training Outline: Introduction to Customer Service Communication in the Workplace Team Building Attitude in the Workplace Values and Ethics Stress Management Time management Conflict Resolution Decision Making and Problem Solving Managing Organizational Change   “Trainer is excellent. I usually don’t enjoy activities done during trainings but these were very fun and informative” – Previous trainee "Andrea did an excellent job making the training relevant to our jobs. It was a pleasure attending her class." – Edith, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Customer Service Academy Questions? Please contact us at 559.688.3130 or [email protected]
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Dealing with Rumors, Gossip & Half-Truths
When gossip permeates the workplace, everyone suffers. Every manager wants their work team to get along, but rumors and gossip sometimes spread when people come together. This contributes to an unfriendly or downright hostile work environment. The good news is, techniques to suppress gossip can be learned and incorporated into the culture of any organization. Training Outline: Introduction – Dealing with Rumors, Gossip, and Half – Truths Damaging Effects of Gossip Civility in the Workplace Stopping Gossip With the Truth Reinforce the Truth with Facts Deal with it Swiftly Do Not Participate Case Studies The Gossiper Video: Feathers – The Sermon of Fr. Flynn Closing – Gossip Hits Home   "Great class and teacher. Really enjoyed and have a lot to take back in work and home life as well." – Jenn, previous trainee "Very good course. The trainer did an excellent job presenting and applied knowledgeable information." – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Gossip & Rumors Questions? Please contact us at 559.688.3130 or [email protected]
Food Safety
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Good Manufacturing Practices (cGMP)
Following Current Good Manufacturing Practices (cGMPs) supports the safe manufacturing of food. Current GMPs (cGMPs) provide the conditions for the safe production of high quality food by providing basic norms in sanitation, environment and production. This cGMPs course will review and explain this regulation (21 CFR 117) and cover the following:  Personnel, facility and grounds, plant equipment, sanitary operations, facility sanitation, and production and process controls during the production of food, as well as warehouse and distribution. The course will also provide examples and strategies for compliance with 21 CFR 117. Learning objectives Identify hazards and evaluate risks during food processing Define CGMPs and explain how they are part of a Food Safety Plan Understand the role that employees play in producing safe food using CGMPs Recognize the importance of documenting CGMPs Know how to follow other programs (SOPs) to document and support CGMPs Understand the importance of CGMPs and product traceability Define and describe HACCP and explain why CGMPs are part of a Pre-requisite program   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: GMPs Questions? Please contact us at 559.688.3130 or [email protected]
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Preventative Controls for Animal Foods
The Current Good Manufacturing Practice, Hazard Analysis, and Risk-based Preventive Controls for Animal Food regulation (referred to as the Preventive Controls for Animal Food regulation) is intended to ensure safe manufacturing/processing, packing, and holding of food products for animal consumption in the United States. This course is held for three days with 8-hours each day and 4-hours on the last day. Training Outline: Regulatory Overview and Introduction to the Rule & Exercise Current Good Manufacturing Practices Animal Food Safety Hazards & Exercise Overview of Food Safety Plan & Exercise Hazard Analysis and Preventive Controls Determination & Exercise Required Preventive Control Management Components Process Preventive Controls & Exercise Sanitation Preventive Controls & Exercise Supply Chain Applied Controls & Exercise Recall Plan & Exercise   "The instructor was very knowledge and professional of the subject." – Alberto, previous trainee "The impact of this course will be improved inspection rates and compliance." – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Preventive Controls for Animal Foods Questions? Please contact us at 559.688.3130 or [email protected]
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Preventative Controls for Human Foods (PCQI)
The Preventive Controls for Human Food regulation is intended to ensure safe manufacturing / processing, packing and holding of food products for human consumption in the United States. This 2.5 day course is intended to ensure safe manufacturing / processing, packing and holding of food products for human consumption in the United States. Training Outline: Introduction to Course Food Safety Plan Overview Good Manufacturing Practices and Other Prerequisite Programs Biological Food Safety Hazards Chemical, Physical, and Economically Motivated Food Safety Hazards Preliminary Steps in Developing a Food Safety Plan Hazard Analysis and Preventive Controls Determination Process Preventive Controls Food Allergen Preventive Controls Sanitation Preventive Controls Supply Chain Preventive Controls Verification and Validation Procedures Record-keeping Procedures Recall Plan Regulation Overview—cGMP and Hazard Analysis and Risk Based   "Great instructor. Very interactive & very informative. Team activity works great. Enjoyed the industry knowledge from other people in the same industry. Perfect size class – didn't feel that I wasn't heard. Will look to have Ed as an instructor again. Thanks." – Mike, previous trainee "Great course. Lots of real life examples that correlated to the information." – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Preventive Controls for Human Foods Questions? Please contact us at 559.688.3130 or [email protected]
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Internal Auditor
This interactive course provides a comprehensive introduction to internal auditing that can be applied to any food safety scheme or quality management system standard such as FSMA (Food Safety Modernization Act) and ISO 9001, as well as GFSI standards such as SQF, Global GAP and BRC. Participants will learn how to plan, prepare, perform, report, follow up and close an audit. It is ideal for individuals planning to do internal audits, supplier audits and people who want to understand the audit process. Training Outline: Auditing concepts Auditor selection Audit planning Audit preparation Conducting the audit Collecting audit evidence Identifying and writing non-compliances Reporting results Follow-up and corrective action   "I took this course as a refresher. The instructor was very knowledgeable, helpful, and approachable. I'm so glad I was able to participate and gain a better understanding of the importance of conducting internal audits and I will be applying those methods especially the traits of becoming an effective auditor." – Edna, previous trainee "I really enjoyed this class, I thought the handouts were awesome and taught me what I can improve on." – Nancy, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Internal Auditor Questions? Please contact us at 559.688.3130 or [email protected]
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Good Agricultural Practices (GAP)
This FSMA-related training is critically important for Individuals working in Agriculture, as well as those in the Food Processing industry. With the increasing demand of food safety in food processing and packaging operations, it is crucial to determine how to develop and maintain an effective Food Safety Program. This class will help verify that your produce is produced, packaged, handled and stored as safely as possible to minimize risks of microbial hazards and cross contamination. It will also help food safety practitioners understand the necessary components of a functional program and learn methods that ensure practical Good Agricultural Practices.   "Was very pleased with the course, instructor had very much knowledge. Thank you!" – Marco, previous trainee "Great instructor who is very knowledgeable in the course and is very interactive with individuals to keep them engaged." – Vong, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: GAP Questions? Please contact us at 559.688.3130 or [email protected]
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Foreign Supplier Verification Program (FSVP)
New Food Safety Modernization Act (FSMA) regulations require that importers must have a program in place to verify that their foreign suppliers are producing food in a manner that provides the same level of public health protection as the preventive controls or produce safety regulations, as appropriate, and to ensure that the supplier’s food is not adulterated and is not misbranded with respect to allergen labeling. Training Outline: Introduction to the FSVP The FSVP Process Preventive Controls and Produce Safety Session Hazard Analysis Evaluation and Approval of Foreign Supplier Foreign Supplier Verification Reevaluation Foreign Supplier Performance Importer Identification Importance of Records FDA Oversight   "Highly recommend. This is the second food safety class I have taken in person with the COS TRC and I am very satisfied." – Francisco, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: FSVP Questions? Please contact us at 559.688.3130 or [email protected]
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Produce Safety Rule Grower training
The Food Safety Modernization Act (FSMA) has established the Produce Safety Rule, which forms, for the first time, science-based minimum standards for the safe growing, harvesting, packing, and holding of fruits and vegetables grown for human consumption. Who should attend the grower training? Fruit and vegetable growers and others interested in learning about produce safety, the Food Safety Modernization Act (FSMA) Produce Safety Rule, Good Agricultural Practices (GAPs), and co-management of natural resources and food safety.  The PSA Grower Training Course is one way to satisfy the FSMA Produce Safety Rule requirement outlined in §112.22(c) that requires ‘At least one supervisor or responsible party for your farm must have successfully completed food safety training at least equivalent to that received under standardized curriculum recognized as adequate by the Food and Drug Administration.’ The trainer will cover content contained in these seven modules: Introduction to Produce Safety Worker Health, Hygiene, and Training Soil Amendments Wildlife, Domesticated Animals, and Land Use Agricultural Water (Part I: Production Water; Part II: Postharvest Water) Postharvest Handling and Sanitation How to Develop a Farm Food Safety Plan In addition to learning about produce safety best practices, key parts of the FSMA Produce Safety Rule requirements are outlined within each module. There will be time for questions and discussion, so participants should come prepared to share their experiences and produce safety questions.   "Everything that was taught in this class I had already heard, but the fact that there was so much detail and passion in the subject was just outstanding. I gained much more information just by revisiting all the information." – Ernesto, previous trainee "Excellent instructors, provided us very clear information and concepts of produce safety rules." – Teresa, previous trainee "Ed was a phenomenal instructor. It is obvious he is very passionate and enjoys his area of work. In general, COS does a wonderful job choosing instructors." – Carlos, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Produce Safety Grower Questions? Please contact us at 559.688.3130 or [email protected]
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HACCP
HACCP is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product. HACCP is designed for use in all segments of the food industry from growing, harvesting, processing, manufacturing, distributing, and merchandising to preparing food for consumption. Prerequisite programs such as current Good Manufacturing Practices (cGMPs) are an essential foundation for the development and implementation of successful HACCP plans. Food safety systems based on the HACCP principles have been successfully applied in food processing plants, retail food stores, and food service operations. The seven principles of HACCP have been universally accepted by government agencies, trade associations and the food industry around the world. Participants will learn how to identify food safety hazards, establish control measures, limits and monitoring procedures, write and update a HACCP plan, document and verify results and to prepare for audits. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. This class is accredited by the International HACCP Alliance.​ Training Outline: Introduction to HACCP Pre-Requisite Programs Hazard Identification Preliminary Steps Hazard Analysis Critical Control Points Critical Limits Monitoring Corrective Action Verification ad Validation Recordkeeping   "I strongly liked the open discussion throughout the lectures. It helped understand the different operations and how each plan differs from one another." – Kaycee, previous trainee "The trainer has extensive practical experience which greatly enhances the experience of the class." – Daniel, previous trainee "The trainer was a great instructor, I enjoyed that he kept everyone engaged to make sure we all learned! Thank you all!" – Vicki, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: HACCP Questions? Please contact us at 559.688.3130 or [email protected]
Computer & Office Skills
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Social Media for Business
The Social Media training workshop is designed to provide a foundation for the use of social media as a marketing tool in a business environment. By the end of the class, customers will have at least one complete social media profile including a minimum of eight (8) starting posts and an opportunity to do initial site analytics. This class will be useful for marketing professionals as well as those with their own small business, start-up or at-home business. This class is designed to allow you to see results on your social  media pages by the end of the class. This class will cover Facebook, Twitter, LinkedIn and Instagram and will touch on Google+, YouTube, Pinterest and more. Training Outline: Basics of popular social media platforms Set up of your social media account Choosing account names Sharing account administration Best practices for image and video use Following and followers Content marketing principles Types of posts Using multiple social media accounts Quick look at site analytics and advertising "Definitely helpful! Thank you for the tips and tricks to starting and maintaing smart, relevant, and useful social media sites!" – Previous trainee “Thank you for your clear instructions and helpful solutions.” – Previous trainee This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Social Media Flyer Questions? Please contact us at 559.688.3130 or [email protected]
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Microsoft Word
The Microsoft Word training workshop provides your employees with an understanding of what Word is designed for and how to use it. The course can go over simple items such as loading and saving a document and entering simple text, to more advanced techniques such as layout design and mail merges. We can conduct an introductory course or an advanced course or a combination of these two. This training is customized depending on your needs and whether you need basic or advanced Word training. Training Outline: Introduction to Word How to load/save Work area/layout Formatting text Inserting items Layout of page Header/Footer Page breaks Tracking changes   “I am a visual learner, very helpful to see examples projected.” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Microsoft Word Questions? Please contact us at 559.688.3130 or [email protected]
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Microsoft PowerPoint
The Microsoft PowerPoint training workshop provides your employees with an understanding of what PowerPoint is designed for and how to use it. The course can go over simple items such as loading and saving a PowerPoint and creating the basic slides, to more advanced techniques such as master slides and slide design. We can conduct an introductory course or an advanced course or a combination of these two. This training is customized depending on your needs and whether you need basic or advanced PowerPoint training. Training Outline: Introduction to PowerPoint How to load/save Work area/layout Slide layout How to create slides How to design slides Transitions How to operate your slideshow “PowerPoint training was very good and well received. Thank you!” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Microsoft Powerpoint Questions? Please contact us at 559.688.3130 or [email protected]
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Google Your Life Class!
Are you intrigued by the thought of using Google products to live a more efficient and productive life? Whether you are a student, a business owner, a stay-at-home Mom or your everyday Joe, come to the Google Your Life class to discover great ways to use Google products. Learn about using Google docs and sheets stored in your Google drive to access anytime, anywhere. Learn about utilizing Google Calendar to organize your appointments on the go. This 6 hour class will teach you how to use Google to improve your life! Training Outline: Google Calendar Google Docs Google Drive Google Slides Google Keep   “Thank you for your clear instructions and helpful solutions.” – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Google Your Life Questions? Please contact us at 559.688.3130 or [email protected]
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Microsoft Outlook
The Microsoft Outlook training workshop provides your employees with an understanding of what Outlook is designed for and how to use it. The course can go over simple items such as layout of Outlook and how to use the email, to more advanced operations such as setting rules and Outlook organization. We can conduct an introductory course or an advanced course or a combination of these two. This training is customized depending on your needs and whether you need basic or advanced Outlook training. Training Outline: Introduction to Outlook How to send email Work area/layout How to save drafts Formatting emails Organizing your email Using Outlook features such as Calendar and tasks Creating email PDF’s Setting your signature Creating rules "Great job Tyler! You presented the information in an easy to understand format and answered all questions. Your enthusiasm adds a great dimension to the class! Thank you." – Shelli, previous trainee "The trainer did a great job explaining all the areas in the training today. Also, I like the excellent handout that we can take with us to refer back to or share with others! Thank you!" – Previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Microsoft Outlook Questions? Please contact us at 559.688.3130 or [email protected]
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Microsoft Excel
The Microsoft Excel training workshop provides your employees with an understanding of what Excel is designed for and how to use it. The course can go over simple items such as loading and saving a document, to more advanced techniques such as formulas and charts. We can conduct an introductory course, an intermediate course or an advanced course or a combination of all of those options. Training Outline: Introduction to Excel How to load/save Work area/layout How to label your cells How to navigate cells using keyboard Formulas Well planned out worksheets Auto fill Basic math in Excel Graphs Charts “This is the most useful , practical training that I’ve attended in years!” – Previous trainee "I will now not be intimidated by Excel. Tyler was a great instructor. Having the book helped a lot and having her walk us through everything." – Cristina, previous trainee "Really enjoy that the instructor is very knowledgeable of Excel. Has a great learning process. Love that she repeats and engages with us." – Cyndi, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Microsoft Excel Questions? Please contact us at 559.688.3130 or [email protected]
Manufacturing & Automation
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Industrial Maintenance Credentials (SACA)
The Central Valley is rapidly becoming a hub for advanced manufacturing and automation. There is tremendous potential for Industry 4.0 revolution to strengthen manufacturing in the Central Valley. But ensuring our region captures this opportunity hinges on our ability to develop a world-class skilled workforce. That is why we are investing in certifying more community college instructors in SACA, enabling them to certify their students. All of this points to a bright future of automation in the central valley. The COS Training Resource Center is now offering training courses to prepare individuals to take their SACA Gold Level Certifications. Each course will contain up to 40 hours of training (depending on the individual’s need) and proctoring for the associated SACA micro-credential exam. Industrial Maintenance SACA Micro credentials you can earn at COS: C-201 Electrical Systems 1 C-202 Electric Motor Control Systems 1 C-203 Variable Frequency Drive Systems 1 C-204 Motor Control Troubleshooting 1 C-207 Programmable Controller Systems 1 C-208 Programmable Controller Troubleshooting 1   Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Upskill for Industrial Maintenance Questions? Please contact us at 559.688.3130 or [email protected]
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NFPA 70E Electrical Safety
It is essential to stay current and compliant with the latest industry electrical safety practices; especially when your job presents possible electrical safety hazards. The NFPA70E certified safety training will teach you to identify electric hazards, work hazards associated with electrical safety, safe installation practices and requirements for electrical components and much more. This National Fire Protection Association (NFPA) standard is vital for workers, supervisors and safety personnel to grasp electrical hazards and learn how to keep the themselves, and the workforce, safe. Learn how to assess risk and avoid injury through this 8 hour training. Training Outline: Electrical Safety Training Lock out / Tag out procedures and requirements Emergency Response Qualified persons Affected (unqualified) persons Voltage Fundamentals Precautionary Techniques and procedures PPE – electrical / Arc flash Test equipment use Energized conductors amd circuits Approach distances and boundaries Job safety and planning Electrical Hazards and risks Risk control   “The employees who have attended spoke highly of the classes. This is a great service for the manufacturing community.” – Supervisor of previous trainees This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: NFPA 70E Electrical Safety Questions? Please contact us at 559.688.3130 or [email protected]
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Vocational ESL for Logistics
This class is designed for individuals who have basic English language skills and need to learn language skills specific to logistics jobs. This VESL course prepare students with the logistics related language skills needed to pursue a new career in logistics/distribution field or expand their current job language skills. Activities and exercises include Technical Vocabulary, Technical Writing as well as Application Skills. Training Outline: Global Supply Chain Logistics Material Handling Equipment Material Handling and Equipment Safety Product Receiving Product Storage Order Processing Packaging and Shipping Career Exploration This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Vocational ESL for Logistics Questions? Please contact us at 559.688.3130 or [email protected]
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EV Charging Station Training
This course will consist of both hands-on activities as well as classroom lectures. The intent is to give the student the knowledge of how to properly and safely install an EV charging station. Students will also have all the necessary tools to perform the hands-on activities. A student may bring their own hand tools. The course will also cover the applicable codes involved with EV charging stations as well as other applicable areas. Training Outline: Safety in installation Electrical code involved with EV charging stations in applicable areas such as conductor sizing, grounding and bonding, and conduit sizing for a feeder Installation of the EV charger Power sources – switchgear and electrical panel Voltages and differences between a residential installation and a commercial application Use of various tools such as multi meters and testing equipment This class is interactive as well as discussion orientated. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: EV Charging Station Training Questions? Please contact us at 559.688.3130 or [email protected]
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OSHA Trainings
We offer trainings in the following OSHA areas: OSHA 10 General Industry OSHA 10 Construction OSHA 30 General Industry OSHA 30 Construction Reasonable Suspicion Federal OSHA General Industry/Construction 10 & 30 hour Trenching and Excavation Forklift Fall Protection Confined Space Emergency Exits/Escape/Evacuation   "The trainer did a phenomenal job keeping us engaged, making the material interesting and impressing how serious the content covered is." – Mary, previous trainee "The trainer has been very informative! Great instructor & easy to follow." – Esmeralda, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: OSHA Questions? Please contact us at 559.688.3130 or [email protected]
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Welding
COS welding department has the capability to deliver a wide range of trainings for the welding and manufacturing industries. Our modern welding facility is equipped with state of the art equipment. Our  Certified Welding Inspector (CWI) training staff has many years of industrial experience as well has a solid background in education and training. It is this valuable combination of industrial experience and education strength that allows College of the Sequoias to deliver the best welding training in the central valley. Training Outline: SMAW, GMAW, FCAW, GTAW basic to advanced welding skills training Thermal Cutting Processes Metal Fabrication Processes Welding Quality Control Welder Qualification Practices and Testing Welding Print Reading Welding Symbol Interpretation Welding Process Theory Welder Professional Development A customized combination of any of the above topics maybe developed to meet individual and customer needs. This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Welding Questions? Please contact us at 559.688.3130 or [email protected]
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Vocational ESL for Manufacturing
This class is designed for individuals who have basic English language skills and need to learn language skills specific to manufacturing and production jobs. This VESL course prepare students with the manufacturing related language skills needed to pursue a new career in manufacturing or expand their current job language skills. Activities and exercises include Technical Vocabulary, Technical Writing as well as Application Skills. Training Outline: Jobs in manufacturing Safety in manufacturing Communication Teamwork Problem-solving Production basics Production materials Production processes Continuous improvement Lean manufacturing This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Vocational ESL for Manufacturing Questions? Please contact us at 559.688.3130 or [email protected]
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Programmable Logic Controllers (PLC)
This class is designed for manufacturing technicians to learn PLC system wiring and programming basics to increase their ability to troubleshoot and maintain PLC-controlled processes and machines. Students will perform electrical wiring for an Allen-Bradley MicroLogix PLC and discrete I/O circuits, use a multimeter to troubleshoot discrete I/O circuits, become familiar with navigation of RSLogix 500 software, learn how to establish communications between a programming laptop and a PLC using RSLinx Classic software, learn to use RSLogix 500 software to monitor PLC program logic as a troubleshooting aid, and create basic PLC programs. Lab activities will include troubleshooting practice to allow technicians to diagnose and correct common faults which can occur in PLC systems. Register TODAY! The class will be mostly hands-on lab activities with about an hour of lecture/demonstration each meeting. This will be a PLC basics course, and will be more focused on using the software as a troubleshooting tool rather than going deep into the PLC programming language itself. Training Outline: Review of AC and DC electricity basics Relay Circuits vs PLCs PLC Hardware Architecture Discrete I/O Circuits Wiring a PLC system Multimeter use RSLogix 500 software RSLinx Classic software PLC Data Files and Memory Organization Going Online, Upload, Download Bit-Level Instructions (XIC, XIO, OTE, OTL, OTU) Timer Instructions (TON, TOF, RTO) Counter Instructions (CTU, CTD) Developing basic PLC programs Troubleshooting Discrete I/O Circuits Troubleshooting Sequential Program Logic Diagnosing a Controller Fault   "For me who knew nothing coming into the class, the instructor was amazing at helping me understand. In taking this class, it has picqued my interest in the field as well as in taking more classes at COS for more understanding." – Joshua, previous trainee "Great class. I had zero knowledge of PLCs before taking this class and I can now better understand the videos and books I read about the subject." – Joab, previous trainee   This class is interactive as well as discussion orientated. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: PLC Flyer Questions? Please contact us at 559.688.3130 or [email protected]
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Industrial Motor Controls
This course will study, industrial AC and DC electric motors and their control circuits. The student will be introduced to fundamental ladder logic diagrams, wiring diagrams motor starters and contactors, motor reversing circuits Switches and switch function, Variable frequency drives, and DC variable speed drives. Training Outline: Electrical Safety Electrical Quantities and Circuits Electrical Symbols and Diagrams, Control Logic Solenoids, DC Generators, and DC Motors AC Generators, Transformers, and AC Motors Power Distribution Systems Contractors and Magnetic Motor Starters, Reversing Motor Starters AC and DC Motor Drives Control Devices, Timing and Counting Functions, Relays and solid State Starters Sensing Devices and Controls Acceleration and Decelerating Methods, Reduced-Voltage Starting Preventive and Predictive Maintenance Systems   "I had very little knowledge coming into these classes. I now know what my fellow co-workers are talking about." – Previous trainee "This was an excellent condensed course and I will recommend it to others." – William   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Industrial Motor Controls Questions? Please contact us at 559.688.3130 or [email protected]
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Blueprint Reading
This course is a guide to interpreting drawings commonly found in manufacturing. It provides information for blueprint reading in machine trades. Beginning with the background of blueprints, looking at the types of lines used on a drawing, and how parts are shown in different views. Dimensioning and Tolerancing are explained, as well as an introduction to Geometric Dimensioning and Tolerancing (GD&T). This course is intended as an introduction to understanding blueprints and being able to visualize and understand the intent of the designer as presented in a blueprint. The first step in making quality parts is interpreting the drawing correctly and applying the given information to the final product. Completing this course will enhance the participant’s ability to gain employment or increase their chances of advancement in related areas. Training Outline: Introduction to blueprint reading Multiview drawings Basic dimensioning Advanced dimensioning Sectional drawings Fasteners Assembly drawings Tolerancing Fundamentals of GD&T This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Blueprint Flyer Questions? Please contact us at 559.688.3130 or [email protected]
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Basic Industrial Electricity
This course is an introduction to the fundamentals of AC and DC electricity. It will introduce the physical laws which govern electricity and how they apply in industry. It will present series and parallel circuits, magnetism and electromagnetism, resistance, capacitance and induction. Relay Logic. The student will learn to use the most common industrial electrical test equipment. Training Outline: Basic  Electrical Safety Basic Electrical Concepts Basic Electrical Circuits Circuit Components Magnetism and Electromagnetism Solenoids, Relays and Hall Effect Devices Alternating Current and Voltage Instruments and Measurements Capacitance Inductance Transformers Electric Motors, Wiring Concepts   "Enjoyed the class. Teacher was very good and patient with explaining material." – Joseph, previous trainee "Very well done, helpful, and informative. A good class, with involved participants, that helped cover different circumstances of the subject of electricity basics." – Matt, previous trainee   This class is interactive as well as discussion orientated. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Basic Industrial Electricity Questions? Please contact us at 559.688.3130 or [email protected]
Quality & Improvement
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Corrective and Preventative Actions (CAPA)
After this 8-hours training, attendees would be able to understand requirements for Corrective And Preventive Action (CAPA) as well as the different approaches to Root Cause Analysis, and respond effectively to non-conformances and complaints. Training Outline: Introductions Definitions Overview of RCA/CAPA Root Cause Analysis Causes of Variation Reasons for failed Root Cause Analysis Elements of CAPA Breakout sessions/Actual problems – Throughout sessions   "Practical examples of some of the tools for root cause (5 whys, Pareto, Fishbone, etc.)" – Previous trainee "I am very pleased w/the material & delivery of this course. It was exactly what I wanted." – Rebecca, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Corrective and Preventative Actions (CAPA) Questions? Please contact us at 559.688.3130 or [email protected]
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Statistical Process Control (SPC)
Statistical Process Control, commonly referred to as SPC, is a data-driven methodology for quality analysis and process improvement. In manufacturing no two products or characteristics are ever exactly same. Traditionally, product quality is ensured by post-manufacturing inspection of the product. In contrast, SPC uses statistical tools to observe the performance of the production process in order to detect significant variations before they result in the production of a sub-standard or defective product. This course consists of a balance of lecture, practical exercises, group workshops and supplemental handout information. The instructor will guide students through real-world SPC examples so participants can effectively apply what they have learned. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. Training Outline: Introduction to SPC Statistical concepts Data collection & analysis Histograms Pareto chart Run chart Sources of variation Control charts for variables X-bar & R chart X-bar & S chart Control charts for attributes p chart np chart Control limits vs Specification limits Process capability Cp Cpk Problem solving tools Brainstorming Pareto analysis Cause and Effect analysis 5-Why Root Cause analysis This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Statistical Process Control (SPC) Questions? Please contact us at 559.688.3130 or [email protected]
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Certified Six Sigma Green Belt (Exam Cost Included)
Our comprehensive course is designed for individuals who want to deliver meaningful results and lasting impacts in the areas of quality, cost containment, revenue enhancement, and customer satisfaction by implementing Six Sigma principles. This course prepares students for the Six Sigma Green Belt certification offered through the American Society for Quality. The course not only teaches the framework of the American Society for Quality’s (ASQ’s) Six Sigma Green Belt body of knowledge, but also allows you to test and apply the framework through quizzes, engaging exercises, fun games, and case studies. This unique course design provides on-the-job readiness to analyze quality problems and be involved in continuous improvement projects in the real world. Training Outline: Six sigma and organizational goals Lean principles in the organization Design for six sigma (DFSS) methodologies Voice of the customer (VOC), Project identification, Project management basics Management and planning tools, Business results for projects Team dynamics and performance Process analysis and documentation, Probability and statistics Collecting and summarizing data Measurement system analysis (MSA) Process and performance capability Exploratory data analysis Hypothesis testing Design of experiments (DOE) Root cause analysis, Lean Tools Statistical process control (SPC) Control plan, Lean tools for process control This class is held through our training partner, Ed2Go. To view more information, please visit their webpage: https://careertraining.ed2go.com/cos/training-programs/six-sigma-greenbelt-certification Registration: Please register through Ed2Go: https://careertraining.ed2go.com/cos/training-programs/six-sigma-greenbelt-certification Questions? Please contact us at 559.688.3130 or [email protected]
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Lean Systems
Lean is not a cost-cutting tool or project. Lean is a management philosophy, a way of thinking and operating for an entire organization. The fundamental idea of Lean is to maximize customer value while minimizing waste. In other words, lean means creating more value for customers using fewer resources. Doing more with less! Eliminating or minimizing inefficiencies along entire value streams, instead of at isolated points, creates processes that are easier, better, faster and less expensive and with much fewer defects, compared with traditional systems. Some believe that lean is suited only for manufacturing. That is not the case. Lean applies in every organization and every process. Organizations in all industries, including service providers are using lean principles. Healthcare, government and education are also using lean principles. This course consists of a balance of lecture, discussions, and supplemental handout information. The instructor will guide students through the class to provide participants with the knowledge of Lean principles, as well as typical Lean tools and methods, so they can to begin their Lean exploration. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. Training Outline: Why Lean? History of Lean Lean concepts – Customer value The Value Stream Waste and its types Continuous flow and pull Typical Lean tools and methodologies Value Stream Mapping 5S Visual management Kaizen (continuous improvement) Poka Yoke (error proofing) A3 Thinking Problem solving Lean for service providers & office environments Lean culture and leadership This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Lean Systems Questions? Please contact us at 559.688.3130 or [email protected]
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Lean Six Sigma Yellow Belt (Exam Cost Included)
Lean Six Sigma Yellow Belt is an online, high-level, awareness course that teaches you the fundamentals of Lean Six Sigma process improvement. Upon completing the course, you’ll see the world with new eyes and understand how Lean Six Sigma can transform your workplace or home. Yellow Belt Training is a great way for you, your team or your entire organization to learn the fundamentals of Lean Six Sigma. This Lean Six Sigma training is a high level overview that quickly and effectively builds awareness and covers the Lean Six Sigma concepts and tools. In the Lean Six Sigma Yellow Belt program, you will learn about the origins of Lean Six Sigma and why organizations benefit from it, the Lean Six Sigma roles, each of the 8 wastes, the improvement method known as DMAIC, and the main tools and techniques used in each of the five phases of DMAIC. This program is entirely online and is completed at your own pace. When you register, you receive three (3) months to complete this program. Introduction to Lean Six Sigma Lean Six Sigma Roles The 8 Wastes DMAIC Overview This class is held through our training partner, Ed2Go. To view more information, please visit their webpage: https://careertraining.ed2go.com/cos/search-results?term=lean+six+sigma Cost: Varies depending on duration. Instructor: Varies depending on course. Registration: Please register through Ed2Go: https://careertraining.ed2go.com/cos/search-results?term=lean+six+sigma Questions? Please contact us at 559.688.3130 or [email protected]
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Internal Auditor – Quality Systems
This course is designed by professional Quality Management System (QMS) Lead Auditors to provide participants with the knowledge and skills necessary to conduct Internal QMS audits and to contribute to the continual improvement of their organization. Participants will learn to plan, prepare, perform, report and follow-up on the conformance and effective implementation of the Quality Management System (QMS). This course incorporates the guidelines of International Standard ISO 19011 for auditing management systems and the requirements of International Standard ISO 9001 for Quality Management Systems. It is also intended for those interested in conducting management system audits or process audits for other industry specific Quality Management System standards. This course consists of a balance of lecture, case studies, practical exercises, group workshops and supplemental handout information. The instructor will guide students through real audit scenarios and group discussions so participants can effectively apply what they have learned. Training Outline: Introduction to Quality Management Systems Review of ISO 9001:2008 requirements The Process Approach The PDCA cycle Principles of auditing Auditor competence Initiating the audit process Preparing audit activities Conducting the audit – Audit techniques Generating audit findings Preparing the audit report Conducting audit follow-up Corrective action and continuous improvement This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Internal Auditor – Quality Systems Questions? Please contact us at 559.688.3130 or [email protected]
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ISO 9001 – Revision 2015
With over 34,000 companies certified in the USA and well over 1 million companies certified worldwide, ISO 9001 is undoubtedly the most popular Quality Management System (QMS) standard in the manufacturing and service industries. This course is designed by Quality Management System (QMS) professionals to assist you and your organization to get prepared for the 2015 revision of ISO 9001. The class will provide an overview of the ISO 9001 revision process, the new element/clause “High Level Structure” (HSL), the introduction of the “risk based thinking” concept, and a summary of the main changes. Upon request we can provide a detailed, section by section, review of the requirements of the ISO 9001: 2015 international standard. This course consists of a balance of lecture, practical exercises and supplemental handout information. The instructor will guide students through implementation, audit scenarios and group discussions. This training is also intended for those organizations that have implemented or plan to implement other industry specific Quality Management System standards based on ISO 9001. This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities. Training Outline: Introduction to Quality Management Systems The ISO 9001 revision process The Process approach The PDCA cycle Risk based thinking Terms and definitions ISO/DIS 9001:2015 Requirements Clause 4 – Context of the organization Clause 5 – Leadership requirements Clause 6 – Planning for the quality management system Clause 7 – Support Clause 8 – Operation Clause 9 – Performance evaluation Clause 10 – Improvement Next steps in the implementation of ISO 9001:2015 If you are interested in QMS Internal Auditor training, please click here. This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: ISO-9001 Revision 2015 Questions? Please contact us at 559.688.3130 or [email protected]
Vegetation Management
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Utility Line Clearance Arborist Training (ULCAT)
This five-week, 200-hour program, developed by leaders within the Utility arboriculture industry, offers trainees an opportunity to develop best practices, skills, and knowledge required for a career as an utility line clearance arborist. Training Outline: OSHA 10 instruction & certificate American Heart Association, Heartsaver First aid and CPR certificate Flagging instruction & certificate Communications Electrical Hazard Basics and Minimum approach distance Current ANSI Z133 Safety Standards Mobile Equipment operations Correct use of a chainsaw and felling procedures Worksite inspections and Hazard Identification Job site set-up Tree and Shrub identification Climbing basics Common knots used in tree care Pruning fundamentals Electrical Hardware Identification How an electrical grid functions Aerial lift basics Emergency Action Planning Fire prevention and response   Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: ULCAT Questions? Please contact us at 559.688.3130 or [email protected]
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Vegetation Management Pre-Inspector
Pre-Inspector Level 1 Training was designed to educate participants to patrol power lines to ensure vegetation clearance in accordance with safety regulations. Through the two-weeks course, participants will cover a variety of topics such as: General safety Tree biology, growth rates, identification, and clearance Utility tree risk assessment and hazard tree assessment Contracts and customer communications Reporting electronic tools What does a UVM Pre-Inspector do? A utility vegetation management pre-inspector plays a crucial role in assessing and identifying potential risks related to vegetation near utility infrastructure. Here are some key points about their responsibilities: 1.      Early Detection and Proactive Management: Pre-inspectors thoroughly assess areas around utility lines to identify potential hazards posed by trees and other vegetation. By detecting risks early, they contribute to preventing service disruptions and enhancing safety. 2.     Surveying and Evaluation: They survey circuits and evaluate line clearance to ensure regulatory compliance. This involves assessing potentially hazardous trees that may impact or interfere with utility lines. 3.     Data-Driven Decision-Making: Pre-inspectors provide precise data and actionable insights to utility companies. This enables efficient prioritization and planning of vegetation management activities. 4.     Enhanced Safety: Their work enhances safety for utility workers and the public by reducing the potential for power outages due to vegetation-related issues. Click here to see a job description by the International Society of Arboriculture    Click here to see if there is an open enrollment class scheduled so you can enroll today! Downloadable Flyer: UVM Pre-inspector Questions? Please contact us at 559.688.3130 or [email protected]
Other Trainings
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Business Writing
Are you perplexed by when to use a colon versus a semi-colon? When to use “who” or “whom”? What about that pesky comma and where to place it? Do you scratch your head when someone said your email sounded rude? This business writing training will help you become the professional writer that will make you more successful. Learn how to write in a business-like manner, writing up quality emails and memos that are succinct and polite, conveying the tone and message you intend. Topics Covered: Note: This outline is not conclusive. Most common spelling errors What makes a Sentence (RunOns and Fragments) Commas and Apostrophes Email Etiquette and Examples Taking Minutes Diagramming Sentences/Review Other Punctuation (Exclamation Points, Hyphens, Colons, etc.) Spelling Refresher + Harder Words Grammar How to Proofread Clarity Part 1: Transitions and Fluidity of Ideas Clarity Part 2: Conveying Tone and Emotion Email Review Quotes from Previous Trainees: “Andrea Hawkins is awesome! I learned so much in this course. She also has a great personality. One of the best trainings I’ve ever been to. She was very helpful & informative.” “Andrea Hawkins is a very enthusiastic presenter. Thank you.” “Instructor was great and I did learn new techniques from her presentation. Thank you!” This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Business Writing Questions? Please contact us at 559.688.3130 or [email protected]
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Business Accounting & Finance Essentials
Are you ready to make sense of the numbers and take control of your financial future? Our exciting new course, “Business Accounting and Finance & Finance Essentials,” is here to turn you into a financial whiz! Whether you’re a curious beginner, a seasoned pro, or someone just looking to get a better grip on your finances, this course has something for everyone. Join us as we dive into the world of accounting and finance with engaging lessons, hands-on activities, and real-world examples that make learning fun and practical. From mastering the basics to tackling complex financial strategies, you’ll gain the skills and confidence to make smart financial decisions. Join us and transform your financial know-how into a superpower that can boost your career, business, and personal life! According to a statistic found on spendmenot.com, financial illiteracy cost Americans a staggering $415 billion in 2020, emphasizing the importance if understanding good money management. Don’t become part of this statistic, join our Banking Basics: Accounting & Finance Essentials and arm yourself with the knowledge to make informed financial decisions today. Training Outline: Basic Accounting Principles Budget Management Economics Money & Banking Financial Statement Analysis Taxation   "The material was well organized and easy to understand. The instructor was engaging and used real world examples to make the content relatable." – Gina, previous trainee This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Business Accounting & Finance Essentials Questions? Please contact us at 559.688.3130 or [email protected]
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Essential HR
This course on Human Resources is designed to provide trainees with a comprehensive understanding of the management of an organization’s workforce. The course covers a wide range of topics, including human resource planning, recruitment and selection, training and development, performance management, employee relations, compensation and benefits, and diversity and inclusion. The course begins with an introduction to the concept of human resources and its importance in modern-day organizations. The trainees are then introduced to the process of human resource planning, which involves forecasting the future workforce requirements of an organization, identifying the necessary skills and knowledge, and developing strategies to meet those requirements. The course also covers the recruitment and selection process, including the different sources of recruitment, the recruitment process, and the selection process. Trainees learn about various selection techniques, such as interviews, testing, and assessment centers. You will learn about different training methods, such as on-the-job training, classroom training, and e-learning. This includes learning about the training process, from conducting a training needs analysis to evaluating the effectiveness of training. You will also learn all about performance management, including the performance appraisal process, setting performance goals, and providing feedback to employees. This includes different performance appraisal methods, such as ranking, rating scales, and behavioral observation scales. Trainees will learn about the employee relations process, including conflict resolution, employee engagement, and grievance handling. The course covers different types of compensation, such as base pay, incentives, and benefits. This includes the importance of creating a fair and equitable compensation system and the role of benefits in attracting and retaining employees. Finally, the course covers diversity and inclusion, including the importance of creating a diverse and inclusive workplace, strategies for promoting diversity and inclusion, and the role of human resources in supporting these initiatives. This class is interactive as well as discussion orientated. Training Outline: Intro to HR Recruitment and Hiring Interviewing Hiring Orientation Managing Successfully Diversity, Equity, and Inclusivity Miscellaneous HR Problem-Solving Mental Health in the Workplace Culture Coaching Strategic HR Disciplinary Action and Termination/Separation Who Should Attend this Training? HR Professionals including Generalists, Associates, up-and comers, and new managers.   "I came to class with very little knowledge about HR and leaving here today I can say I learned a lot! So thankful for the Trainers." – Leonela, previous trainee "I did suggest this course to my manager. He is looking forward to the next course to sign-up. PS. I have already applied some of my knowledge to my work environment. Thank you so much, Nicole & Brandon!!" – Maria, previous trainee   This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours. Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Essential HR Questions? Please contact us at 559.688.3130 or [email protected]
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Sexual Harassment Training
Senate Bill 1343 requires all employers with five or more employees (including temporary or seasonal) to provide at least two hours of sexual harassment training to all supervisory employees and at least one hour of sexual harassment training to all non-supervisory employees by January 1 2020. Attendees can expect to receive information and practical guidance regarding federal and state sexual harassment laws, harassment prevention and correction as well as remedies available to victims. The training is interactive and provides opportunities for discussion, role-playing and a Q & A session led by a qualified trainer. Participants will receive a certificate that verifies they attended the training. We are able to conduct this training at your site or ours.   “Thank you for making the training real” – Previous trainee   Click here to see if there is an open enrollment class scheduled so you can enroll today! Click here to view a downloadable flyer: Sexual Harassment Prevention Questions? Please contact us at 559.688.3130 or [email protected]

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