Are you seeing a  “soft skills gap?”  It’s not uncommon in today’s workforce.  The ability to effectively communicate, problem-solve, collaborate and organize—are becoming more and more important for success as the workplace evolves socially and technologically.  In fact, employees lacking is soft skills is the #1 problem in todays workforce.  Forbes sites the skills we have included in our Essential Workplace Skills training as the Top Soft Skills needed for 2019.

No matter the age, technical skill, or level of your employees, all can benefit from Essential Workplace Skills training and set your company on the road to success.  For too long,  interpersonal abilities have taken a back seat to technical skills and organizations have been obliged to hire many candidates who fall too short on interpersonal abilities; which has come at a hefty toll to production,  reduced customer satisfaction, and low company morale.  Not anymore!  COS training Resource Center has joined with Tulare Country Workforce Investment Board to offer eight 3 hour training sessions designed to provide your staff with tools to be more even more valuable and productive team members. Which will pave the road to your companies success!

Training Outline:

• Effective Teams
• Communication Skills
• Internal Customer Service
• Employee Attitude
• Conflict Management
• Stress Management
• Time Management
• Values & Ethics Awareness

“Andrea was very positive and did a great job. I really liked that she provided many real life examples and scenarios. She was very knowledgeable and positive. I really enjoyed this class and I look forward to using this knowledge.” – Maria, previous trainee

“Thank you for this training. It was extremely beneficial for me. I will be applying a lot of what I learned at work and with personal life. Thank you.” – Liliana, previous trainee