Training Catalog

The COS Training Resource Center offers a variety of trainings to fill the needs of your workforce. Please browse our catalog below to find out more about the trainings we could offer and customize for you.

If you are interested in a training that you do not see, please don’t hesitate to contact us. We develop many trainings based on the demand of our regional workforce.

Emotional Intelligence-image

Emotional Intelligence

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Researchers and business experts agree that people with high emotional intelligence (EI) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and they’re held in the highest regard by their bosses, peers, co-workers and others. In this powerful training you’ll learn why EI is far more than just a handy set of “people skills” and why many executives feel it’s the one skill you must have to be successful in today’s workplace!

Training Outline:

  • Why EI is essential for success
  • In depth review of the 4 domains of Emotional Intelligence
    • Self awareness
    • Self management
    • Social awareness
    • Relationship management
  • Identify areas of strength and weakness
  • Why and how we react to stressors
  • Identifying triggers
  • Practical activities and exercises to improve Emotional Intelligence

Benefits of Learning EI:

  • Decreased occupational stress
  • Increased team performance
  • Improved decision making
  • Increased leadership ability
  • Increased personal well-being
  • Reduced staff turnover
  • Increased personal Well-being

 

Good class & helpful to bring self awareness to one self. Also gives you more ideas on how to listen to others & implement new practices in the field.” – John Paul, previous trainee

We had an amazing instructor. I will be taking a lot of the tools I learned in class to my daily life.” – Cristina, previous trainee

 

This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.

Category: Soft Skills & Leadership

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