Lean is not a cost-cutting tool or project. Lean is a management philosophy, a way of thinking and operating for an entire organization. The fundamental idea of Lean is to maximize customer value while minimizing waste. In other words, lean means creating more value for customers using fewer resources. Doing more with less!

Eliminating or minimizing inefficiencies along entire value streams, instead of at isolated points, creates processes that are easier, better, faster and less expensive and with much fewer defects, compared with traditional systems.

Some believe that lean is suited only for manufacturing. That is not the case. Lean applies in every organization and every process. Organizations in all industries, including service providers are using lean principles. Healthcare, government and education are also using lean principles.

This course consists of a balance of lecture, discussions, and supplemental handout information. The instructor will guide students through the class to provide participants with the knowledge of Lean principles, as well as typical Lean tools and methods, so they can to begin their Lean exploration.

This training can be customized to fit the needs and current systems of your organization. We can deliver this training at your location or in our facilities.

Topics Covered

• Why Lean?
• History of Lean
• Lean concepts – Customer value
• The Value Stream
• Waste and its types
• Continuous flow and pull
• Typical Lean tools and methodologies
  • Value Stream Mapping
  • 5S
  • Visual management
  • Kaizen (continuous improvement)
  • Poka Yoke (error proofing)
  • A3 Thinking
  • Problem solving
• Lean for service providers & office environments
• Lean culture and leadership