The Social Media training workshop is designed to provide a foundation for the use of social media as a marketing tool in a business environment. By the end of the class, customers will have at least one complete social media profile including a minimum of eight (8) starting posts and an opportunity to do initial site analytics. This class will be useful for marketing professionals as well as those with their own small business, start-up or at-home business. This class is designed to allow you to see results on your social  media pages by the end of the class.

This class will cover Facebook, Twitter, LinkedIn and Instagram and will touch on Google+, YouTube, Pinterest and more.

Topics Covered:

• Basics of popular social media platforms
• Set up of your social media account
• Choosing account names
• Sharing account administration
• Best practices for image and video use
• Following and followers
• Content marketing principles
• Types of posts
• Using multiple social media accounts
• Quick look at site analytics and advertising

• Introduction to Word
• How to load/save
• Work area/layout
• Formatting text
• Inserting items
• Layout of page
• Header/Footer
• Page breaks
• Tracking changes

• Introduction to PowerPoint
• How to load/save
• Work area/layout
• Slide layout
• How to create slides
• How to design slides
• Transitions
• How to operate your slideshow

• Google Calendar
• Google Docs
• Google Drive
• Google Slides
• Google Keep

The Microsoft Outlook training workshop provides your employees with an understanding of what Outlook is designed for and how to use it. The course can go over simple items such as layout of Outlook and how to use the email, to more advanced operations such as setting rules and Outlook organization. We can conduct an introductory course or an advanced course or a combination of these two. This training is customized depending on your needs and whether you need basic or advanced Outlook training.

• Introduction to Outlook
• How to send email
• Work area/layout
• How to save drafts
• Formatting emails
• Organizing your email
• Using Outlook features such as Calendar and tasks
• Creating email PDF’s
• Setting your signature
• Creating rules

The Current Good Manufacturing Practice, Hazard Analysis, and Risk-based Preventive Controls for Animal Food regulation (referred to as the Preventive Controls for Animal Food regulation) is intended to ensure safe manufacturing/processing, packing, and holding of food products for animal consumption in the United States. This course is held for three days with 8-hours each day and 4-hours on the last day.

Topics covered:

• Regulatory Overview and Introduction to the Rule & Exercise
• Current Good Manufacturing Practices
• Animal Food Safety Hazards & Exercise
• Overview of Food Safety Plan & Exercise
• Hazard Analysis and Preventive Controls Determination & Exercise
• Required Preventive Control Management Components
• Process Preventive Controls & Exercise
• Sanitation Preventive Controls & Exercise
• Supply Chain Applied Controls & Exercise
• Recall Plan & Exercise

The Preventive Controls for Human Food regulation is intended to ensure safe manufacturing / processing, packing and holding of food products for human consumption in the United States. This 2.5 day course is intended to ensure safe manufacturing / processing, packing and holding of food products for human consumption in the United States.

Course Agenda:

• Introduction to Course
• Food Safety Plan Overview
• Good Manufacturing Practices and Other Prerequisite Programs
• Biological Food Safety Hazards
• Chemical, Physical, and Economically Motivated Food Safety Hazards Preliminary Steps in Developing a Food Safety Plan
• Hazard Analysis and Preventive Controls Determination
• Process Preventive Controls
• Food Allergen Preventive Controls
• Sanitation Preventive Controls
• Supply Chain Preventive Controls
• Verification and Validation Procedures
• Record-keeping Procedures
• Recall Plan
• Regulation Overview—cGMP and Hazard Analysis and Risk Based

This interactive course provides a comprehensive introduction to internal auditing that can be applied to any food safety scheme or quality management system standard such as FSMA (Food Safety Modernization Act) and ISO 9001, as well as GFSI standards such as SQF, Global GAP and BRC.

Participants will learn how to plan, prepare, perform, report, follow up and close an audit. It is ideal for individuals planning to do internal audits, supplier audits and people who want to understand the audit process.

Training Outline:

• Auditing concepts
• Auditor selection
• Audit planning
• Audit preparation
• Conducting the audit
• Collecting audit evidence
• Identifying and writing non-compliances
• Reporting results
• Follow-up and corrective action

This FSMA-related training is critically important for Individuals working in Agriculture, as well as those in the Food Processing industry. With the increasing demand of food safety in food processing and packaging operations, it is crucial to determine how to develop and maintain an effective Food Safety Program.

This class will help verify that your produce is produced, packaged, handled and stored as safely as possible to minimize risks of microbial hazards and cross contamination. It will also help food safety practitioners understand the necessary components of a functional program and learn methods that ensure practical Good Agricultural Practices.

New Food Safety Modernization Act (FSMA) regulations require that importers must have a program in place to verify that their foreign suppliers are producing food in a manner that provides the same level of public health protection as the preventive controls or produce safety regulations, as appropriate, and to ensure that the supplier’s food is not adulterated and is not misbranded with respect to allergen labeling.

Topics include:

• Introduction to the FSVP
• The FSVP Process
• Preventive Controls and Produce Safety Session
• Hazard Analysis
• Evaluation and Approval of Foreign Supplier
• Foreign Supplier Verification
• Reevaluation Foreign Supplier Performance
• Importer Identification
• Importance of Records
• FDA Oversight

This course will consist of both hands-on activities as well as classroom lectures. The intent is to give the student the knowledge of how to properly and safely install an EV charging station. Students will also have all the necessary tools to perform the hands-on activities. A student may bring their own hand tools. The course will also cover the applicable codes involved with EV charging stations as well as other applicable areas.

Topics covered:

• Safety in installation
• Electrical code involved with EV charging stations in applicable areas such as conductor sizing, grounding and bonding, and conduit sizing for a feeder
• Installation of the EV charger
• Power sources – switchgear and electrical panel
• Voltages and differences between a residential installation and a commercial application
• Use of various tools such as multi meters and testing equipment

n this 2-day course, students will learn to apply appropriate knowledge and safety to successfully secure an operator’s certificate for a sit down, counterbalanced, LP gas powered forklift. Students will learn safety aspects, operations, basic maintenance, and comprehending OSHA compliance.

This course includes 4 hours of classroom and 12 hours of practical training that meet the requirements of OSHA. Successful completers get a certificate that meet OSHA requirements. Course instructors are Certified Trainers and experts in their fields.

• SMAW, GMAW, FCAW, GTAW basic to advanced welding skills training
• Thermal Cutting Processes
• Metal Fabrication Processes
• Welding Quality Control
• Welder Qualification Practices and Testing
• Welding Print Reading
• Welding Symbol Interpretation
• Welding Process Theory
• Welder Professional Development

Course Outline:

Topics Covered:

• Review of AC and DC electricity basics
• Relay Circuits vs PLCs
• PLC Hardware Architecture
• Discrete I/O Circuits
• Wiring a PLC system
• Multimeter use
• RSLogix 500 software
• RSLinx Classic software
• PLC Data Files and Memory Organization
• Going Online, Upload, Download
• Bit-Level Instructions (XIC, XIO, OTE, OTL, OTU)
• Timer Instructions (TON, TOF, RTO)
• Counter Instructions (CTU, CTD)
• Developing basic PLC programs
• Troubleshooting Discrete I/O Circuits
• Troubleshooting Sequential Program Logic
• Diagnosing a Controller Fault

NCCER Electrical Training

About NCCER

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NCCER is a not-for-profit 501(c)(3) education foundation created in 1996 as The National Center for Construction Education and Research. It was developed with the support of more than 125 construction CEOs and various association and academic leaders who united to revolutionize training for the construction industry. Sharing the common goal of developing a safe and productive workforce, these companies created a standardized training and credentialing program for the industry. This progressive program has evolved into curricula for more than 70 craft areas and a complete series of more than 70 assessments offered in over 4,000 NCCER-accredited training and assessment locations across the United States.

To learn more about NCCER, please visit their website.

Questions? Please contact us at 559.688.3130 or trainingcenter@cos.edu

• Electrical Safety
• Electrical Quantities and Circuits
• Electrical Symbols and Diagrams, Control Logic
• Solenoids, DC Generators, and DC Motors
• AC Generators, Transformers, and AC Motors
• Power Distribution Systems
• Contractors and Magnetic Motor Starters, Reversing Motor Starters
• AC and DC Motor Drives
• Control Devices, Timing and Counting Functions, Relays and solid State Starters
• Sensing Devices and Controls
• Acceleration and Decelerating Methods, Reduced-Voltage Starting
• Preventive and Predictive Maintenance Systems

The goal of the CPT certification program is to raise the level of performance of production workers both to assist the individuals in finding higher-wage jobs and to help employers ensure their workforce increases the company’s productivity and competitiveness.

Course Outline:

• Safety in the Workplace
• Quality Practices and Measurements
• Manufacturing Processes & Production
• Industrial Maintenance Awareness

Statistical Process Control, commonly referred to as SPC, is a data-driven methodology for quality analysis and process improvement. In manufacturing no two products or characteristics are ever exactly same. Traditionally, product quality is ensured by post-manufacturing inspection of the product. In contrast, SPC uses statistical tools to observe the performance of the production process in order to detect significant variations before they result in the production of a sub-standard or defective product.

This course consists of a balance of lecture, practical exercises, group workshops and supplemental handout information. The instructor will guide students through real-world SPC examples so participants can effectively apply what they have learned.

Topics Covered:

• Introduction to SPC
• Statistical concepts
• Data collection & analysis
  • Histograms
  • Pareto chart
  • Run chart
  • Sources of variation
  • Control charts for variables
    • X-bar & R chart
    • X-bar & S chart
  • Control charts for attributes
• p chart
• np chart
• Control limits vs Specification limits
• Process capability
  • Cp
  • Cpk
• Problem solving tools
  • Brainstorming
  • Pareto analysis
  • Cause and Effect analysis
  • 5-Why Root Cause analysis

This course emphasizes California Code of Regulation (CCR), Title 8 for General Industry Standards and compliance. The Cal/OSHA 30-hour General Industry training is formulated for safety directors, managers, forepersons, and supervisors having direct or indirect responsibilities for the safety of employees they supervise. Training emphasizes hazard identification, avoidance, control and prevention, not necessarily Cal/OSHA standards, although reference to the standards are within the materials.

Topics include injury and illness prevention program (IIPP), machinery and machine guarding, hazardous materials, confined space, industrial hygiene, lock out/tag out, ergonomics, electrical safety, heat illness prevention and many other safety topics.

Upon successful completion of the course, participants will receive a Cal/OSHA 30-hour General Industry card.

This OSHA 10-hour course is intended for workers in the construction industry. This course is to introduce students to OSHA. It will cover how to eliminate work-related injuries and fatalities, basic practices of identifying, reducing, and reporting hazards associated with their work. Also taught will be employer responsibilities, employee rights, and how to handle emergencies. This course provides a convenient way for workers to learn about hazard avoidance, workers’ rights, filing an OSHA Complaint and more.

Content (10 Modules):

• Introduction to OSHA
• OSHA Focus Four Hazards:
  • Falls
  • Electrocution
  • Struck-By
  • Caught-In or between
• PPE
• Health Hazards in Construction
• Materials Handling, Storage, Use and Disposal
• Scaffolds

After this 8-hours training, attendees would be able to understand requirements for Corrective And Preventive Action (CAPA) as well as the different approaches to Root Cause Analysis, and respond effectively to non-conformances and complaints.

Topics Covered:

• Introductions
• Definitions
• Overview of RCA/CAPA
• Root Cause Analysis
• Causes of Variation
• Reasons for failed Root Cause Analysis
• Elements of CAPA
• Breakout sessions/Actual problems – Throughout sessions

• Reasonable Suspicion
• Federal OSHA
• General Industry/Construction 10 & 30 hour
• Trenching and Excavation
• Forklift
• Fall Protection
• Confined Space
• Emergency Exits/Escape/Evacuation

• Introduction to Lean Six Sigma
• Lean Six Sigma Roles
• The 8 Wastes
• DMAIC Overview

1. Introduction – Dealing with Rumors, Gossip, and Half – Truths
   1. Damaging Effects of Gossip
   2. Civility in the Workplace
2. Stopping Gossip With the Truth
   1. Reinforce the Truth with Facts
   2. Deal with it Swiftly
   3. Do Not Participate
3. Case Studies
4. The Gossiper
5. Video: Feathers – The Sermon of Fr. Flynn
6. Closing – Gossip Hits Home

This course will train you how to identify problems in our everyday lives and how to get creative with solutions that can turn into potential business ideas. In addition, you will learn about important financial lessons for running a business and how to test products out in targeted markets. You will also master the skills for elevator-pitching and develop confidence in public-speaking when selling your product to people. Whether your foot is in the business world already or inching closer to the door, anyone may take this course regardless of skill level or background knowledge.

Topics Covered:

• Problem-Solving & Finding Solutions
• Idea Development for Your Product
• Learning & Testing Products Into Markets
• Finances & Money Basics
• Marketing & Elevator Pitching
• Strategies for Business Success

tudies show that a generationally-diverse workforce is a successful workforce. This training teaches the skills needed to reject common stereotypes associated with different generations and replace them with a deep understanding of why those who grew up in different times may hold the perspectives and values they do. Use these skills to increase engagement, innovation, and ultimately lead to great success.

Our 4-hours training can help teams significantly improve communication and prevent conflict which improves productivity and performance!

Topics Covered:

• Defining different generations
• Common characteristics of different generations
• Events that defined each generation
• Future trends in the workplace
• Respecting each generation
• Challenges when working with cross-generational teams
• Tips and tricks on finding common ground

• Why EI is essential for success
• In depth review of the 4 domains of Emotional Intelligence
  • Self awareness
  • Self management
  • Social awareness
  • Relationship management
• Identify areas of strength and weakness
• Why and how we react to stressors
• Identifying triggers
• Practical activities and exercises to improve Emotional Intelligence

• Decreased occupational stress
• Increased team performance
• Improved decision making
• Increased leadership ability
• Increased personal well-being
• Reduced staff turnover
• Increased personal Well-being

1. Intro to HR
2. Recruitment and Hiring
3. Interviewing
4. Hiring
5. Orientation
6. Managing Successfully
7. Diversity, Equity, and Inclusivity
8. Miscellaneous HR Problem-Solving
9. Mental Health in the Workplace
10. Culture Coaching
11. Strategic HR
12. Disciplinary Action and Termination/Separation

• HR Professionals including Generalists, Associates, up-and comers, and new managers.

• • Establishing Expectations
  • Active Listening
  • Setting Personal Goals
  • Developing A Personal Plan
  • Identifying Gaps
  • Asking Better Questions
  • Evaluating Progress

• • 4 Types of Coaching Methods
  • Building & Establishing Trust
  • Guidelines for Feedback
  • Tips for Success

Attendees can expect to receive information and practical guidance regarding federal and state sexual harassment laws, harassment prevention and correction as well as remedies available to victims. The training is interactive and provides opportunities for discussion, role-playing and a Q & A session led by a qualified trainer.

Participants will receive a certificate that verifies they attended the training.

•  Understand and appreciate characteristics of self and others
• Recognize own and others’ values, joys and strengths
• Reduce potential conflict, frustration and stress
• Deepen relationships and create a more harmonious environment
• Enhance communication skills
• Work better together
• Increase employee involvement and engagement
• Improve employee attitudes and opinions
• Enhance overall communication
• Nurture employee work environment

• Fundamentals of Supervision
• Understanding Personalities
• Communication Concepts
• Communication Skills
• Navigating Conflict
• Cultural & Generational Diversity
• Teamwork & Coaching
• Motivating People
• Delegating & Managing Change
• Decision Making & Problem Solving
• Organizational Skills & Time Management
• Putting it All Together with Attitude

This five-week, 200-hour program, developed by leaders within the Utility arboriculture industry, offers trainees an opportunity to develop best practices, skills, and knowledge required for a career as an utility line clearance arborist.

Topics Covered:

• OSHA 10 instruction & certificate
• American Heart Association, Heartsaver First aid and CPR certificate
• Flagging instruction & certificate
• Communications
• Electrical Hazard Basics and Minimum approach distance
• Current ANSI Z133 Safety Standards
• Mobile Equipment operations
• Correct use of a chainsaw and felling procedures
• Worksite inspections and Hazard Identification
• Job site set-up
• Tree and Shrub identification
• Climbing basics
• Common knots used in tree care
• Pruning fundamentals
• Electrical Hardware Identification
• How an electrical grid functions
• Aerial lift basics
• Emergency Action Planning
• Fire prevention and response

Pre-Inspector Level 1 Training was designed to educate participants to patrol power lines to ensure vegetation clearance in accordance with safety regulations.

Through the two-weeks course, participants will cover a variety of topics such as:

• General safety
• Tree biology, growth rates, identification, and clearance
• Utility tree risk assessment and hazard tree assessment
• Contracts and customer communications
• Reporting electronic tools