Soft Skills for Healthcare Heroes

The Soft Skills for Healthcare Heroes training will provide healthcare professionals, at various levels, with the soft skills needed to effectively manage themselves and their surroundings, communicate and collaborate with colleagues, manage conflict, and ultimately provide patients with the best care possible.

The ability to effectively do your job as a healthcare worker, while balancing your personal stress level and showing empathy to patients can be a challenge to say the least. Employees’ lack of soft skills at work is the #1 problem plaguing today’s workforce and the added pressures healthcare workers face makes it all the more difficult to achieve soft skill success at work.

No matter the age, technical skill, or level of your employees, all can benefit from this training and set your company on the road to success. For too long, interpersonal abilities have taken a back seat to technical skills and healthcare organizations have been obligated to hire candidates who may have the technical skills needed but perhaps lack the interpersonal skills that will ultimately make them successful and set the workplace apart. When the organizations’ culture suffers, a hefty price is paid to efficiency,  reduced patient satisfaction, and low company morale. Healthcare workers are the brilliant heroes we all count on when our health is at risk – invest in your heroes today by giving them the tools to be even more valuable and productive team members.

Training Outline:

• Emotional Intelligence: Knowing Yourself
• Emotional Intelligence: Social Awareness
• Communication
• Problem Solving
• Conflict Management
• Self Management
• Ethics
• Empathy and Compassion

“I really enjoyed interactions and hearing and learning other peoples perspectives on different topics” – Brendan, previous trainee

This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.

• Click here to see if there is an open enrollment class scheduled so you can enroll today!
• Click here to view a downloadable flyer: Soft Skills for Healthcare Heroes
• Questions? Please contact us at 559.688.3130 or trainingcenter@cos.edu