Essential Workplace Skills
Soft skills are the personal attributes, personality traits, inherent social cues, and communication abilities needed for success on the job. Soft skills characterize how a person interacts in his or her relationships with others. Soft skills are similar to emotions or insights that allow people to “read” others. Are you seeing a “soft skills gap?” It’s not uncommon in today’s workforce. The ability to effectively communicate, problem-solve, collaborate and organize—are becoming more and more important for success as the workplace evolves socially and technologically. In fact, employees lacking is soft skills is the #1 problem in todays workforce. Forbes sites the skills we have included in our Essential Workplace Skills training as the Top Soft Skills needed for 2020.
No matter the age, technical skill, or level of your employees, all can benefit from Essential Workplace Skills training and set your company on the road to success. For too long, interpersonal abilities have taken a back seat to technical skills and organizations have been obliged to hire many candidates who fall too short on interpersonal abilities; which has come at a hefty toll to production, reduced customer satisfaction, and low company morale. Not anymore! COS training Resource Center has joined with Tulare Country Workforce Investment Board to offer eight 3 hour training sessions designed to provide your staff with tools to be more even more valuable and productive team members. Which will pave the road to your companies success!
Topics Covered
- Effective Teams
- Communication Skills
- Internal Customer Service
- Employee Attitude
- Conflict Management
- Stress Management
- Time Management
- Values & Ethics Awareness
Quotes from previous trainees:
“The course was great. It really opened my eyes in a lot of different ways”
“Really enjoyed instructor & class It was a fun & interactive experience”
“Will help many people develop communication skills amongst other useful workplace habits”
This class is interactive as well as discussion orientated. It is designed to be fully customizable to your employee training needs and we are able to conduct this training at your site or ours.
Please click the following link to view a flyer of this class: Essential Workplace Skills.pdf
Questions? Please contact us at 559.688.3130 or trainingcenter@cos.edu
CLICK HERE to see if there is an open enrollment class coming soon!
Questions? Please contact us at 559.688.3130 or trainingcenter@cos.edu
Dates & Time
For Healthcare – Through the Upskill Tulare County Program
Feb 19-March 16 2020 (2/19, 24, 26, 3/2, 4, 9, 11, 16)
Mon & Wed 1:30 – 4:30 pm, Fresno Pacific Visalia Campus, Room 203, 245 Plaza Dr, Visalia
March 2 – 25, 2020 (3/2, 4, 9, 11, 16, 18, 23, 25)
Mon & Wed 1:30 – 4:30 pm – Sierra View Hospital – Porterville
April 14 – May 7 2020 (4/14, 16, 21, 23, 28, 30, 5/5, 7)
T & Th 1:30 – 4:30, pm Fresno Pacific Visalia Campus, Room 203, 245 Plaza Dr, Visalia
Cost
$550*
*No Cost if you qualify for funding. There are two types of funding available:
1.First check with – Contact Nicola Wissler at Tulare County Workforce Investment Board, to see if you can qualify for Upskill Tulare County, 559.713.5208 nlwissler@tularewib.org
2. Second – if you do not qualify for funding through Upskill Tulare County. Please contact The COS Training Resource Center. You may qualify for funding through ETP. If you qualify we can put you on a waiting list for those who want to attend and do not qualify for Upskill Tulare County. We will notify you approximately 3 weeks before the class starts if there are any open seats. Contact us at 559-688-3130, or TrainingCenter@cos.edu;
Instructor
Various trainer content experts
Location
See above for training locations
Register
First: To see if you qualify for Upskill Tulare County funding and register contact:
Nicola Wissler 559.713.5208 nlwissler@tularewib.org
Second: If you do not qualify for Upskill Tulare County
and wish to be on a waiting list for the class and/or see if you qualify for other funding contact: COS Training Resource Center, 559-688-3130, trainingcenter@cos.edu
Please click here to view our cancellation and refund policy.
Questions
If you have more questions about the training please contact us at 559.688.3130 or trainingcenter@cos.edu
Earn a Badge!
Those who attend the full training will earn their Essential Workplace Skills Badge! What is a Badge? A badge is an indicator of accomplishment or skill that can be displayed, accessed and verified online.
We want to recognize our learner’s accomplishments and also allow others to recognize their accomplishment. The trainee goes through many hours of training and this badge allows them to have an additional credential to show for it. We want the trainee to be able to share their learning outside of their organization as well (i.e. on their LinkedIn page).