After training, attendees would be able to understand requirements for Corrective And Preventive Action (CAPA) as well as the different approaches to Root Cause Analysis, and respond effectively to non-conformances and complaints.
- Overview of RCA/CAPA
- Root Cause Analysis
- Causes of Variation
- Reasons for failed Root Cause Analysis
- Elements of CAPA
- Breakout sessions/Actual problems – Throughout sessions
WHY IS A CORRECTIVE ACTION PLAN IMPORTANT?
- Protects contractors & employees
- Cost savings
- Increased productivity
- Protect your company from legal liability
- Assist in insurance claims
WHO SHOULD ATTEND:
Managers, supervisors, maintenance and quality personnel. Any employee who conducts or participates in corrective actions in their workplace.
About the Instructor: Rangel Melendez brings a wealth of experience in extensive manufacturing, quality management and safety experience in aerospace, military, oil, medical devices and consumer products. He has been in a leadership roll with the American Society for Quality local chapter and is a regular presenter for the professional group. Rangel holds certifications from the American Society for Quality as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA) and Certified Manager of Quality/Organization Excellence (CQM/OE). He has an Engineering Technology Degree from Cal-State University-Long Beach in Quality Assurance and also an MBA from Cal-State University-Fresno.