Training Topics: Soft Skills including communication, conflict management, diversity, interpersonal skills, coaching, motivation, teamwork, motivation, managing change, delegation, decision making, problem solving, organizational skills and time management.
Background: Heather has worked at College of the Sequoias for 16 years. She has been a Community Development Facilitator & Trainer in Tulare/Kings/Fresno counties for over 15 years, training at Leadership Tulare, Young Entrepreneurs Academy and numerous topics at Fresno State University.
Credentials: M.A. Communication, California State University Fresno State. B.A. Speech Communication, California State University Fresno State. Certificated in online instruction at Cerro Coso College and Brandman University. Certified in Customer Service Academy and Generational Diversity training.